desktop-packages team mailing list archive

[Lucas Abreu <lucasabreuoliveira@xxxxxxxxx>]

Public bug reported:

Speakers are not playing any sound. They work fine on windows and with
other versions of ubuntu. When i plug in headphones I can hear any sound
but not with the speakers. [Inspiron 3437, Realtek ALC283, Speaker,
Internal]

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.13.0-40.69-generic 3.13.11.10
Uname: Linux 3.13.0-40-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  lucas      2058 F.... pulseaudio
                      lucas      2825 F.... pulseaudio
 /dev/snd/controlC1:  lucas      2058 F.... pulseaudio
                      lucas      2825 F.... pulseaudio
CurrentDesktop: Unity
Date: Tue Dec  9 13:37:17 2014
InstallationDate: Installed on 2014-12-09 (0 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  lucas      2058 F.... pulseaudio
                      lucas      2825 F.... pulseaudio
 /dev/snd/controlC1:  lucas      2058 F.... pulseaudio
                      lucas      2825 F.... pulseaudio
Symptom_Jack: Speaker, Internal
Symptom_Type: No sound at all
Title: [Inspiron 3437, Realtek ALC283, Speaker, Internal] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/24/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A09
dmi.board.vendor: Dell Inc.
dmi.board.version: A09
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnDellInc.:bvrA09:bd01/24/2014:svnDellInc.:pnInspiron3437:pvrNotSpecified:rvnDellInc.:rn:rvrA09:cvnDellInc.:ct8:cvrNotSpecified:
dmi.product.name: Inspiron 3437
dmi.product.version: Not Specified
dmi.sys.vendor: Dell Inc.

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug trusty

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https://bugs.launchpad.net/bugs/1400791

Title:
  Speakers are not playing any sound.  [Inspiron 3437, Realtek ALC283,
  Speaker, Internal] No sound at all

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  Speakers are not playing any sound. They work fine on windows and with
  other versions of ubuntu. When i plug in headphones I can hear any
  sound but not with the speakers. [Inspiron 3437, Realtek ALC283,
  Speaker, Internal]

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.13.0-40.69-generic 3.13.11.10
  Uname: Linux 3.13.0-40-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  lucas      2058 F.... pulseaudio
                        lucas      2825 F.... pulseaudio
   /dev/snd/controlC1:  lucas      2058 F.... pulseaudio
                        lucas      2825 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Tue Dec  9 13:37:17 2014
  InstallationDate: Installed on 2014-12-09 (0 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  lucas      2058 F.... pulseaudio
                        lucas      2825 F.... pulseaudio
   /dev/snd/controlC1:  lucas      2058 F.... pulseaudio
                        lucas      2825 F.... pulseaudio
  Symptom_Jack: Speaker, Internal
  Symptom_Type: No sound at all
  Title: [Inspiron 3437, Realtek ALC283, Speaker, Internal] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 01/24/2014
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A09
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A09
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: Not Specified
  dmi.modalias: dmi:bvnDellInc.:bvrA09:bd01/24/2014:svnDellInc.:pnInspiron3437:pvrNotSpecified:rvnDellInc.:rn:rvrA09:cvnDellInc.:ct8:cvrNotSpecified:
  dmi.product.name: Inspiron 3437
  dmi.product.version: Not Specified
  dmi.sys.vendor: Dell Inc.

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