desktop-packages team mailing list archive

[el_gallo_azul <el_gallo_azul@xxxxxxxxx>]

Public bug reported:

1) The release of Ubuntu you are using, via 'lsb_release -rd' or System
-> About Ubuntu

ubuntu 14.04 LTS

2) The version of the package you are using, via 'apt-cache policy
pkgname' or by checking in Software Center

gnome-disk-utility:i386 3.10.0-1ubuntu3

3) What you expected to happen

When I had "safely removed" the disk, the disk would not appear in the
utility again until I had connected it again.

4) What happened instead

Yesterday I looked at the external disk in gnome-disk-utility 3.10.0.
When I finished, I clicked the "power off" icon.

That caused:
1. The partitions of that disk to disappear;
2. The disk to appear a second time in the list within gnome-disk-utility, with all its original partitions; and
3. The "Ubuntu has experienced an error" application to start.

I right-clicked on the disk in the Launcher, selected "Save removal",
and it worked.

I plugged the disk's USB cable in again, and it mounted as normal.

I then repeated exactly the steps above, except I might not have got the
"Ubuntu has experienced an error" message.

I did it all a third time.

I then left the computer for about 10 hours.

I just started using the computer again 30 minutes ago.  The external
USB disk does not appear in the Launcher. I started gnome-disk-utility
to look at an internal disk, and the external USB disk still appears in
gnome-disk-utility despite the fact that it is not connected.

It is the dodgy version of the disk that appears (per step 2 above),
with no partitions and only the text "No Media" where the partition
descriptions would be - see screenshot http://imgur.com/XsZ3Oic

** Affects: gnome-disk-utility (Ubuntu)
     Importance: Undecided
         Status: New

** Attachment added: "Screenshot from 2014-12-13 07:22:27 This disk is not connected.png"
   https://bugs.launchpad.net/bugs/1402071/+attachment/4279915/+files/Screenshot%20from%202014-12-13%2007%3A22%3A27%20This%20disk%20is%20not%20connected.png

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-disk-utility in Ubuntu.
https://bugs.launchpad.net/bugs/1402071

Title:
  External USB disk appears but it is no longer connected

Status in gnome-disk-utility package in Ubuntu:
  New

Bug description:
  1) The release of Ubuntu you are using, via 'lsb_release -rd' or
  System -> About Ubuntu

  ubuntu 14.04 LTS

  2) The version of the package you are using, via 'apt-cache policy
  pkgname' or by checking in Software Center

  gnome-disk-utility:i386 3.10.0-1ubuntu3

  3) What you expected to happen

  When I had "safely removed" the disk, the disk would not appear in the
  utility again until I had connected it again.

  4) What happened instead

  Yesterday I looked at the external disk in gnome-disk-utility 3.10.0.
  When I finished, I clicked the "power off" icon.

  That caused:
  1. The partitions of that disk to disappear;
  2. The disk to appear a second time in the list within gnome-disk-utility, with all its original partitions; and
  3. The "Ubuntu has experienced an error" application to start.

  I right-clicked on the disk in the Launcher, selected "Save removal",
  and it worked.

  I plugged the disk's USB cable in again, and it mounted as normal.

  I then repeated exactly the steps above, except I might not have got
  the "Ubuntu has experienced an error" message.

  I did it all a third time.

  I then left the computer for about 10 hours.

  I just started using the computer again 30 minutes ago.  The external
  USB disk does not appear in the Launcher. I started gnome-disk-utility
  to look at an internal disk, and the external USB disk still appears
  in gnome-disk-utility despite the fact that it is not connected.

  It is the dodgy version of the disk that appears (per step 2 above),
  with no partitions and only the text "No Media" where the partition
  descriptions would be - see screenshot http://imgur.com/XsZ3Oic

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gnome-disk-utility/+bug/1402071/+subscriptions