desktop-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

Colin D Bennett, thank you for reporting this and helping make Ubuntu better. However, your crash report is missing. Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer. First, execute at a terminal:
cd /var/crash && sudo rm * ; sudo apt-get update && sudo apt-get -y upgrade && sudo service apport start force_start=1

If you are running the Ubuntu Stable Release you might need to enable
apport in /etc/default/apport and restart.

Now reproduce the crash, then open your file manager, navigate to your /var/crash directory and open the crash report you wish to submit.
If this fails you will have to open a terminal and file your report with 'ubuntu-bug /var/crash/_my_crash_report.crash' where _my_crash_report.crash is the crash you would like to report. If you get an error that you aren't allowed to access this report you will have to file it with 'sudo ubuntu-bug /var/crash/_my_crash_report.crash'. If you run the command against the crash report and a window pops up asking you to report this, but then never opens a new report, you would be affected by https://bugs.launchpad.net/ubuntu/+source/apport/+bug/994921 . In order to WORKAROUND this, one would need to open the following file via a command line:
sudo nano /etc/apport/crashdb.conf

and comment out the line:
'problem_types': ['Bug', 'Package'],

by changing it to:
# 'problem_types': ['Bug', 'Package'],

Save, close, and try to file the crash report again via:
ubuntu-bug /var/crash/_my_crash_report.crash

I'm closing this bug report since the process outlined above will
automatically open a new bug report which can then dealt with more
efficiently.

Please do not attach your crash report manually to this report and
reopen it.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

** Changed in: evince (Ubuntu)
       Status: Confirmed => Invalid

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to evince in Ubuntu.
https://bugs.launchpad.net/bugs/875359

Title:
  evince locks up when zooming in or out

Status in evince package in Ubuntu:
  Invalid

Bug description:
  Evince locks up when I zoom in or out very far.  I had this happen
  with both the mouse gesture “pinch to zoom” and also with keyboard
  shortcut Ctrl-plus / Ctrl-minus.  I reproduced in 5 or 6 times in a
  row and also did so in gdb to get a backtrace.  Occasionally, I start
  Evince and I can't get the lockup when stressing the zoom-in/out, but
  most of the time it happens easily.

  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: evince 3.2.0-0ubuntu1
  ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
  Uname: Linux 3.0.0-12-generic x86_64
  NonfreeKernelModules: nvidia wl
  ApportVersion: 1.23-0ubuntu3
  Architecture: amd64
  Date: Sat Oct 15 15:19:52 2011
  ExecutablePath: /usr/bin/evince
  InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64+mac (20111012)
  ProcEnviron:
   SHELL=/bin/bash
   PATH=(custom, user)
   LANG=en_US.UTF-8
  SourcePackage: evince
  UpgradeStatus: No upgrade log present (probably fresh install)

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