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Message #89764
[Bug 1007226] Re: toolbox.py crashed with SIGSEGV in _dbus_pthread_mutex_lock()
Still happens with 3.14.10:
https://bugzilla.redhat.com/show_bug.cgi?id=1173820
** Bug watch added: Red Hat Bugzilla #1173820
https://bugzilla.redhat.com/show_bug.cgi?id=1173820
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https://bugs.launchpad.net/bugs/1007226
Title:
toolbox.py crashed with SIGSEGV in _dbus_pthread_mutex_lock()
Status in HP Linux Imaging and Printing:
New
Status in hplip package in Ubuntu:
Confirmed
Bug description:
Crashed trying to start hp-toolbox:
$ hp-toolbox
HP Linux Imaging and Printing System (ver. 3.12.2)
HP Device Manager ver. 15.0
Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
HP Linux Imaging and Printing System (ver. 3.12.2)
System Tray Status Service ver. 2.0
Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
error: Unable to open /home/kitterma/.hplip/hp-systray.lock lock file.
warning: Unable to connect to dbus. Is hp-systray running?
error: dBus initialization error. Exiting.
Segmentation fault (core dumped)
ProblemType: Crash
DistroRelease: Ubuntu 12.04
Package: hplip-data 3.12.2-1ubuntu3
ProcVersionSignature: Ubuntu 3.2.0-24.39-generic-pae 3.2.16
Uname: Linux 3.2.0-24-generic-pae i686
ApportVersion: 2.0.1-0ubuntu8
Architecture: i386
Date: Thu May 31 20:51:42 2012
EcryptfsInUse: Yes
ExecutablePath: /usr/share/hplip/toolbox.py
InstallationMedia: Kubuntu 11.04 "Natty Narwhal" - Beta i386 (20110330)
InterpreterPath: /usr/bin/python2.7
Lpstat:
device for hp_LaserJet_3380: hp:/net/hp_LaserJet_3380?ip=192.168.111.100
device for hp_LaserJet_3380_fax: hpfax:/net/hp_LaserJet_3380?ip=192.168.111.100
device for Officejet_Pro_8500_A909g: hp:/net/Officejet_Pro_8500_A909g?zc=HP2741FA
device for Officejet_Pro_8500_A909g_fax: hpfax:/net/Officejet_Pro_8500_A909g?zc=HP2741FA
MachineType: Dell Inc. Latitude E6320
PackageArchitecture: all
Papersize: letter
PpdFiles:
Officejet_Pro_8500_A909g: HP Officejet Pro 8500 a909g, hpcups 3.11.7
hp_LaserJet_3380_fax: HP Fax hpcups
hp_LaserJet_3380: HP LaserJet 3380 Postscript (recommended)
Officejet_Pro_8500_A909g_fax: HP Fax hpcups
ProcCmdline: /usr/bin/python /usr/bin/hp-toolbox
ProcEnviron:
SHELL=/bin/bash
TERM=xterm
LANG=en_US.UTF-8
LANGUAGE=
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-24-generic-pae root=UUID=10b6d215-8885-4d35-bd14-ad581ad031b0 ro quiet splash vt.handoff=7
SegvAnalysis:
Segfault happened at: 0xb69468a5: mov 0x18(%esi),%eax
PC (0xb69468a5) ok
source "0x18(%esi)" (0x0033007d) not located in a known VMA region (needed readable region)!
destination "%eax" ok
SegvReason: reading unknown VMA
Signal: 11
SourcePackage: hplip
StacktraceTop:
?? () from /lib/i386-linux-gnu/libdbus-1.so.3
?? () from /lib/i386-linux-gnu/libdbus-1.so.3
dbus_connection_dispatch () from /lib/i386-linux-gnu/libdbus-1.so.3
?? () from /usr/lib/python2.7/dist-packages/dbus/mainloop/qt.so
?? () from /usr/lib/python2.7/dist-packages/dbus/mainloop/qt.so
Title: toolbox.py crashed with SIGSEGV in dbus_connection_dispatch()
UpgradeStatus: Upgraded to precise on 2012-04-09 (52 days ago)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare syslog wireshark
dmi.bios.date: 03/02/2011
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A01
dmi.board.name: 0GJF11
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA01:bd03/02/2011:svnDellInc.:pnLatitudeE6320:pvr01:rvnDellInc.:rn0GJF11:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude E6320
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.
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