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[Gaurav Sood <1007226@xxxxxxxxxxxxxxxxxx>]

We will look into this. Meanwhile Does it happen on hplip installed from
the run file on hp site too. Or the problem is persistent only with
distro customized hplip-gui/hplip-data packages.

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https://bugs.launchpad.net/bugs/1007226

Title:
  toolbox.py crashed with SIGSEGV in _dbus_pthread_mutex_lock()

Status in HP Linux Imaging and Printing:
  New
Status in hplip package in Ubuntu:
  Confirmed

Bug description:
  Crashed trying to start hp-toolbox:

  $ hp-toolbox

  HP Linux Imaging and Printing System (ver. 3.12.2)
  HP Device Manager ver. 15.0

  Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
  This software comes with ABSOLUTELY NO WARRANTY.
  This is free software, and you are welcome to distribute it
  under certain conditions. See COPYING file for more details.

  
  HP Linux Imaging and Printing System (ver. 3.12.2)
  System Tray Status Service ver. 2.0

  Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
  This software comes with ABSOLUTELY NO WARRANTY.
  This is free software, and you are welcome to distribute it
  under certain conditions. See COPYING file for more details.

  error: Unable to open /home/kitterma/.hplip/hp-systray.lock lock file.
  warning: Unable to connect to dbus. Is hp-systray running?
  error: dBus initialization error. Exiting.
  Segmentation fault (core dumped)

  ProblemType: Crash
  DistroRelease: Ubuntu 12.04
  Package: hplip-data 3.12.2-1ubuntu3
  ProcVersionSignature: Ubuntu 3.2.0-24.39-generic-pae 3.2.16
  Uname: Linux 3.2.0-24-generic-pae i686
  ApportVersion: 2.0.1-0ubuntu8
  Architecture: i386
  Date: Thu May 31 20:51:42 2012
  EcryptfsInUse: Yes
  ExecutablePath: /usr/share/hplip/toolbox.py
  InstallationMedia: Kubuntu 11.04 "Natty Narwhal" - Beta i386 (20110330)
  InterpreterPath: /usr/bin/python2.7
  Lpstat:
   device for hp_LaserJet_3380: hp:/net/hp_LaserJet_3380?ip=192.168.111.100
   device for hp_LaserJet_3380_fax: hpfax:/net/hp_LaserJet_3380?ip=192.168.111.100
   device for Officejet_Pro_8500_A909g: hp:/net/Officejet_Pro_8500_A909g?zc=HP2741FA
   device for Officejet_Pro_8500_A909g_fax: hpfax:/net/Officejet_Pro_8500_A909g?zc=HP2741FA
  MachineType: Dell Inc. Latitude E6320
  PackageArchitecture: all
  Papersize: letter
  PpdFiles:
   Officejet_Pro_8500_A909g: HP Officejet Pro 8500 a909g, hpcups 3.11.7
   hp_LaserJet_3380_fax: HP Fax hpcups
   hp_LaserJet_3380: HP LaserJet 3380 Postscript (recommended)
   Officejet_Pro_8500_A909g_fax: HP Fax hpcups
  ProcCmdline: /usr/bin/python /usr/bin/hp-toolbox
  ProcEnviron:
   SHELL=/bin/bash
   TERM=xterm
   LANG=en_US.UTF-8
   LANGUAGE=
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-24-generic-pae root=UUID=10b6d215-8885-4d35-bd14-ad581ad031b0 ro quiet splash vt.handoff=7
  SegvAnalysis:
   Segfault happened at: 0xb69468a5:	mov    0x18(%esi),%eax
   PC (0xb69468a5) ok
   source "0x18(%esi)" (0x0033007d) not located in a known VMA region (needed readable region)!
   destination "%eax" ok
  SegvReason: reading unknown VMA
  Signal: 11
  SourcePackage: hplip
  StacktraceTop:
   ?? () from /lib/i386-linux-gnu/libdbus-1.so.3
   ?? () from /lib/i386-linux-gnu/libdbus-1.so.3
   dbus_connection_dispatch () from /lib/i386-linux-gnu/libdbus-1.so.3
   ?? () from /usr/lib/python2.7/dist-packages/dbus/mainloop/qt.so
   ?? () from /usr/lib/python2.7/dist-packages/dbus/mainloop/qt.so
  Title: toolbox.py crashed with SIGSEGV in dbus_connection_dispatch()
  UpgradeStatus: Upgraded to precise on 2012-04-09 (52 days ago)
  UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare syslog wireshark
  dmi.bios.date: 03/02/2011
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A01
  dmi.board.name: 0GJF11
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA01:bd03/02/2011:svnDellInc.:pnLatitudeE6320:pvr01:rvnDellInc.:rn0GJF11:rvrA00:cvnDellInc.:ct9:cvr:
  dmi.product.name: Latitude E6320
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

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