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[Bug 1405954] [NEW] Touchpag detected but not working

 

Public bug reported:

Dec 27 10:49:30 skynote kernel: [    0.838154] input: FocalTechPS/2 FocalTech FocalTech Touchpad as /devices/platform/i8042/serio1/input/input5
Dec 27 10:49:30 skynote kernel: [    0.858259] psmouse serio1: Failed to enable mouse on isa0060/serio1

Notebook Asus x450lc.

Description:	Ubuntu 14.04.1 LTS
Release:	14.04
I don't know how to figure the version at 'apt-cache policy pkgname' but it gave a lot of 500s without the pkgname I guess it's 500 then.
I expected the touchpad to work, I updated the kernel to detect it and it detected but no working. It works if I add psmouse=proto.bare into /etc/default/grub and updating the grub. However it will work as a mouse (no multifingers) and it will crash at suspend.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8.1
ProcVersionSignature: Ubuntu 3.16.0-28.38-generic 3.16.7-ckt1
Uname: Linux 3.16.0-28-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
Date: Sat Dec 27 11:23:05 2014
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
DkmsStatus:
 bbswitch, 0.7, 3.13.0-40-generic, x86_64: installed
 bbswitch, 0.7, 3.13.0-41-generic, x86_64: installed
 bbswitch, 0.7, 3.13.0-43-generic, x86_64: installed
 bbswitch, 0.7, 3.13.0-44-generic, x86_64: installed
 bbswitch, 0.7, 3.16.0-28-generic, x86_64: installed
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
 Intel Corporation Haswell-ULT Integrated Graphics Controller [8086:0a16] (rev 09) (prog-if 00 [VGA controller])
   Subsystem: ASUSTeK Computer Inc. Device [1043:13fd]
InstallationDate: Installed on 2014-11-05 (52 days ago)
InstallationMedia: Ubuntu-GNOME 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2)
MachineType: ASUSTeK COMPUTER INC. X450LCP
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-28-generic root=UUID=28130cba-7b95-42de-ab61-7fa6fdc62a4a ro quiet splash i8042.noloop=1 vt.handoff=7
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/12/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: X450LCP.208
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: X450LCP
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX450LCP.208:bd06/12/2014:svnASUSTeKCOMPUTERINC.:pnX450LCP:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX450LCP:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: X450LCP
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
version.compiz: compiz N/A
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.56-1~ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.2
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.2
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.6
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.3
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
xserver.bootTime: Sat Dec 27 10:49:34 2014
xserver.configfile: default
xserver.errors:
 
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id                               12860 
 vendor                                     AUO
xserver.version: 2:1.15.1-0ubuntu2.6

** Affects: xorg (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug package-from-proposed trusty ubuntu

-- 
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https://bugs.launchpad.net/bugs/1405954

Title:
  Touchpag detected but not working

Status in xorg package in Ubuntu:
  New

Bug description:
  Dec 27 10:49:30 skynote kernel: [    0.838154] input: FocalTechPS/2 FocalTech FocalTech Touchpad as /devices/platform/i8042/serio1/input/input5
  Dec 27 10:49:30 skynote kernel: [    0.858259] psmouse serio1: Failed to enable mouse on isa0060/serio1

  Notebook Asus x450lc.

  Description:	Ubuntu 14.04.1 LTS
  Release:	14.04
  I don't know how to figure the version at 'apt-cache policy pkgname' but it gave a lot of 500s without the pkgname I guess it's 500 then.
  I expected the touchpad to work, I updated the kernel to detect it and it detected but no working. It works if I add psmouse=proto.bare into /etc/default/grub and updating the grub. However it will work as a mouse (no multifingers) and it will crash at suspend.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xorg 1:7.7+1ubuntu8.1
  ProcVersionSignature: Ubuntu 3.16.0-28.38-generic 3.16.7-ckt1
  Uname: Linux 3.16.0-28-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: None
  Date: Sat Dec 27 11:23:05 2014
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroVariant: ubuntu
  DkmsStatus:
   bbswitch, 0.7, 3.13.0-40-generic, x86_64: installed
   bbswitch, 0.7, 3.13.0-41-generic, x86_64: installed
   bbswitch, 0.7, 3.13.0-43-generic, x86_64: installed
   bbswitch, 0.7, 3.13.0-44-generic, x86_64: installed
   bbswitch, 0.7, 3.16.0-28-generic, x86_64: installed
  ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
   Intel Corporation Haswell-ULT Integrated Graphics Controller [8086:0a16] (rev 09) (prog-if 00 [VGA controller])
     Subsystem: ASUSTeK Computer Inc. Device [1043:13fd]
  InstallationDate: Installed on 2014-11-05 (52 days ago)
  InstallationMedia: Ubuntu-GNOME 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2)
  MachineType: ASUSTeK COMPUTER INC. X450LCP
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-28-generic root=UUID=28130cba-7b95-42de-ab61-7fa6fdc62a4a ro quiet splash i8042.noloop=1 vt.handoff=7
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/12/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: X450LCP.208
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: X450LCP
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX450LCP.208:bd06/12/2014:svnASUSTeKCOMPUTERINC.:pnX450LCP:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX450LCP:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: X450LCP
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.
  version.compiz: compiz N/A
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.56-1~ubuntu1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.2
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.2
  version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.6
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.3
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
  xserver.bootTime: Sat Dec 27 10:49:34 2014
  xserver.configfile: default
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                               12860 
   vendor                                     AUO
  xserver.version: 2:1.15.1-0ubuntu2.6

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