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[Bug 1406355] [NEW] [Inspiron 3537, Realtek ALC3223, Black Headphone Out, Left] No sound at all

 

Public bug reported:

no sound otput

ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.16.0-29.39-generic 3.16.7-ckt2
Uname: Linux 3.16.0-29-generic x86_64
ApportVersion: 2.14.7-0ubuntu8
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/pcmC1D0p:   sreejithkm   2404 F...m pulseaudio
 /dev/snd/controlC1:  sreejithkm   2404 F.... pulseaudio
 /dev/snd/controlC0:  sreejithkm   2404 F.... pulseaudio
CurrentDesktop: Unity
Date: Mon Dec 29 22:58:58 2014
InstallationDate: Installed on 2014-05-15 (228 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  sreejithkm   2404 F.... pulseaudio
 /dev/snd/controlC0:  sreejithkm   2404 F.... pulseaudio
Symptom_Jack: Black Headphone Out, Left
Symptom_PulsePlaybackTest: PulseAudio playback test successful
Symptom_Type: No sound at all
Title: [Inspiron 3537, Realtek ALC3223, Black Headphone Out, Left] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/12/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A07
dmi.board.name: 028XKX
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A07
dmi.modalias: dmi:bvnDellInc.:bvrA07:bd11/12/2013:svnDellInc.:pnInspiron3537:pvrA07:rvnDellInc.:rn028XKX:rvrA00:cvnDellInc.:ct8:cvrA07:
dmi.product.name: Inspiron 3537
dmi.product.version: A07
dmi.sys.vendor: Dell Inc.

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug utopic

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https://bugs.launchpad.net/bugs/1406355

Title:
  [Inspiron 3537, Realtek ALC3223, Black Headphone Out, Left] No sound
  at all

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  no sound otput

  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.16.0-29.39-generic 3.16.7-ckt2
  Uname: Linux 3.16.0-29-generic x86_64
  ApportVersion: 2.14.7-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/pcmC1D0p:   sreejithkm   2404 F...m pulseaudio
   /dev/snd/controlC1:  sreejithkm   2404 F.... pulseaudio
   /dev/snd/controlC0:  sreejithkm   2404 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Mon Dec 29 22:58:58 2014
  InstallationDate: Installed on 2014-05-15 (228 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  sreejithkm   2404 F.... pulseaudio
   /dev/snd/controlC0:  sreejithkm   2404 F.... pulseaudio
  Symptom_Jack: Black Headphone Out, Left
  Symptom_PulsePlaybackTest: PulseAudio playback test successful
  Symptom_Type: No sound at all
  Title: [Inspiron 3537, Realtek ALC3223, Black Headphone Out, Left] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/12/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A07
  dmi.board.name: 028XKX
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: A07
  dmi.modalias: dmi:bvnDellInc.:bvrA07:bd11/12/2013:svnDellInc.:pnInspiron3537:pvrA07:rvnDellInc.:rn028XKX:rvrA00:cvnDellInc.:ct8:cvrA07:
  dmi.product.name: Inspiron 3537
  dmi.product.version: A07
  dmi.sys.vendor: Dell Inc.

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