← Back to team overview

desktop-packages team mailing list archive

[Bug 1406612] [NEW] Black screen while playing youtube video in chrome.

 

Public bug reported:

I have an Acer Extensa 5620, with GMA x3100 video chipset. When using
Chrome or Chromium to play videos on Youtube the screen goes completely
black and I could not revive it. The audio is played during this. I have
been using Xubuntu and Chrome for about a year,  and have only been
experiencing this for a few months. As I recall this came in around the
upgrade that brought in the little icon in the status bar, that shows
Chrome running in the background even when the windows are closed. I
tried reinstalling the newest LTS Xubuntu (14.04), still no good. With
Firefox it works just fine. I guess it could be something about hardware
acceleration, but it is a shot in the dark.


So summarized: I tried to play Youtube videos on Chrome and Chromium.

I was expecting it to playback as it had for years before.

It did not, the screen went all black, audio started playing, and I
could not bring the screen back to showing anything. This has happened a
dozen times, and always happens when trying again.

Thanks!

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8
ProcVersionSignature: Ubuntu 3.13.0-43.72-generic 3.13.11.11
Uname: Linux 3.13.0-43-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: amd64
CurrentDesktop: XFCE
Date: Tue Dec 30 19:23:00 2014
InstallationDate: Installed on 2014-12-29 (0 days ago)
InstallationMedia: Xubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140723)
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: xorg (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug black chrome chromium screen trusty youtube

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1406612

Title:
  Black screen while playing youtube video in chrome.

Status in xorg package in Ubuntu:
  New

Bug description:
  I have an Acer Extensa 5620, with GMA x3100 video chipset. When using
  Chrome or Chromium to play videos on Youtube the screen goes
  completely black and I could not revive it. The audio is played during
  this. I have been using Xubuntu and Chrome for about a year,  and have
  only been experiencing this for a few months. As I recall this came in
  around the upgrade that brought in the little icon in the status bar,
  that shows Chrome running in the background even when the windows are
  closed. I tried reinstalling the newest LTS Xubuntu (14.04), still no
  good. With Firefox it works just fine. I guess it could be something
  about hardware acceleration, but it is a shot in the dark.

  
  So summarized: I tried to play Youtube videos on Chrome and Chromium.

  I was expecting it to playback as it had for years before.

  It did not, the screen went all black, audio started playing, and I
  could not bring the screen back to showing anything. This has happened
  a dozen times, and always happens when trying again.

  Thanks!

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xorg 1:7.7+1ubuntu8
  ProcVersionSignature: Ubuntu 3.13.0-43.72-generic 3.13.11.11
  Uname: Linux 3.13.0-43-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: amd64
  CurrentDesktop: XFCE
  Date: Tue Dec 30 19:23:00 2014
  InstallationDate: Installed on 2014-12-29 (0 days ago)
  InstallationMedia: Xubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140723)
  SourcePackage: xorg
  Symptom: display
  UpgradeStatus: No upgrade log present (probably fresh install)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1406612/+subscriptions


Follow ups

References