desktop-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

MatatTHC, could you please address the following:
+ What version of Ubuntu are you currently using?
+ Could you please unplug all USB devices from your computer, plug in only the OfficeJet 6500 USB device, immediately place the following in a terminal and attach the uncompressed results:
lsusb -v > lsusb-v.log
+ Could you please execute the following in a terminal:
apport-collect 1018520
+ Could you please provide the missing information following https://wiki.ubuntu.com/DebuggingPrintingProblems ?

** Package changed: evince (Ubuntu) => cups (Ubuntu)

** Changed in: cups (Ubuntu)
   Importance: Undecided => Low

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https://bugs.launchpad.net/bugs/1018520

Title:
  evince prints shifted or black pages

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  Evince printed pdfs shifted by about 2cm up - such that the Headline cant be read. 
  I played around with the settings and now evince just prints entirely black pages. 

  I switched to okular which works.

  Please tell me if I can provide additional information.  Printer is a
  OfficeJet 6500. The shifting also occurs on a LaserJet.

  Matthias

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: evince 3.4.0-0ubuntu1
  ProcVersionSignature: Ubuntu 3.2.0-25.40-generic 3.2.18
  Uname: Linux 3.2.0-25-generic x86_64
  NonfreeKernelModules: fglrx wl
  ApportVersion: 2.0.1-0ubuntu8
  Architecture: amd64
  Date: Wed Jun 27 19:57:19 2012
  InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: evince
  UpgradeStatus: Upgraded to precise on 2012-03-18 (101 days ago)

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