desktop-packages team mailing list archive

[Bhupendra Siyag <1407246@xxxxxxxxxxxxxxxxxx>]

Public bug reported:

Running dual-boot with Windows8. When I rebooted into Ubuntu, sound
didn't work at all. Reboot might fix the problem but I'd like to know
how to troubleshoot without rebooting.

Seems like a sound driver issue and I have some very important tiger
maulings to watch on youtube.

Thanks

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.13.0-43.72-generic 3.13.11.11
Uname: Linux 3.13.0-43-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  xxx        5238 F.... pulseaudio
CurrentDesktop: Unity
Date: Sat Jan  3 17:13:54 2015
InstallationDate: Installed on 2014-11-26 (38 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  xxx        5238 F.... pulseaudio
Symptom_Jack: Digital Out, HDMI
Symptom_Type: No sound at all
Title: [Satellite C50-A, Intel PantherPoint HDMI, Digital Out, HDMI] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/22/2013
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: 1.30
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: PT10F
dmi.board.vendor: Intel
dmi.board.version: Type2 - Board Version
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: OEM Chassis Manufacturer
dmi.chassis.version: OEM Chassis Version
dmi.modalias: dmi:bvnInsydeCorp.:bvr1.30:bd11/22/2013:svnTOSHIBA:pnSatelliteC50-A:pvrPSCG6G-0DC02S:rvnIntel:rnPT10F:rvrType2-BoardVersion:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion:
dmi.product.name: Satellite C50-A
dmi.product.version: PSCG6G-0DC02S
dmi.sys.vendor: TOSHIBA

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug trusty

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1407246

Title:
  [Satellite C50-A, Intel PantherPoint HDMI, Digital Out, HDMI] No sound
  at all

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  Running dual-boot with Windows8. When I rebooted into Ubuntu, sound
  didn't work at all. Reboot might fix the problem but I'd like to know
  how to troubleshoot without rebooting.

  Seems like a sound driver issue and I have some very important tiger
  maulings to watch on youtube.

  Thanks

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.13.0-43.72-generic 3.13.11.11
  Uname: Linux 3.13.0-43-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  xxx        5238 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Sat Jan  3 17:13:54 2015
  InstallationDate: Installed on 2014-11-26 (38 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  xxx        5238 F.... pulseaudio
  Symptom_Jack: Digital Out, HDMI
  Symptom_Type: No sound at all
  Title: [Satellite C50-A, Intel PantherPoint HDMI, Digital Out, HDMI] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/22/2013
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: 1.30
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: PT10F
  dmi.board.vendor: Intel
  dmi.board.version: Type2 - Board Version
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: OEM Chassis Manufacturer
  dmi.chassis.version: OEM Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvr1.30:bd11/22/2013:svnTOSHIBA:pnSatelliteC50-A:pvrPSCG6G-0DC02S:rvnIntel:rnPT10F:rvrType2-BoardVersion:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion:
  dmi.product.name: Satellite C50-A
  dmi.product.version: PSCG6G-0DC02S
  dmi.sys.vendor: TOSHIBA

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1407246/+subscriptions