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[Bug 1408573] [NEW] [HDA-Intel - HD-Audio Generic, playback] sound not working for all users

 

Public bug reported:

Today, sound suddenly doesn't work on my user account and I don't recall
any installations or updates between yesterday and today to cause this
issue. Also, the guest account still has workign sound. This goes for
built-in speakers on my laptop, as well as headphones.

ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.16.0-28.38-generic 3.16.7-ckt1
Uname: Linux 3.16.0-28-generic x86_64
NonfreeKernelModules: fglrx
ApportVersion: 2.14.7-0ubuntu8
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  greertro17   2044 F.... pulseaudio
 /dev/snd/controlC0:  greertro17   2044 F.... pulseaudio
CurrentDesktop: Unity
Date: Thu Jan  8 02:09:51 2015
InstallationDate: Installed on 2014-12-28 (10 days ago)
InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AudioUsers: pulse, greertro17
Symptom_Card: Built-in Audio - HD-Audio Generic
Symptom_DevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  greertro17   2044 F.... pulseaudio
 /dev/snd/controlC0:  greertro17   2044 F.... pulseaudio
Symptom_Jack: Speaker, Internal
Symptom_Type: Sound works for some users but not for others
Title: [HDA-Intel - HD-Audio Generic, playback] sound not working for all users
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/26/2014
dmi.bios.vendor: LENOVO
dmi.bios.version: A2CN25WW(V1.07)
dmi.board.asset.tag: No Asset Tag
dmi.board.name: Lancer 5B2
dmi.board.vendor: LENOVO
dmi.board.version: 31900058 WIN
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo G50-45
dmi.modalias: dmi:bvnLENOVO:bvrA2CN25WW(V1.07):bd08/26/2014:svnLENOVO:pn80E3:pvrLenovoG50-45:rvnLENOVO:rnLancer5B2:rvr31900058WIN:cvnLENOVO:ct10:cvrLenovoG50-45:
dmi.product.name: 80E3
dmi.product.version: Lenovo G50-45
dmi.sys.vendor: LENOVO

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug utopic

-- 
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https://bugs.launchpad.net/bugs/1408573

Title:
  [HDA-Intel - HD-Audio Generic, playback] sound not working for all
  users

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  Today, sound suddenly doesn't work on my user account and I don't
  recall any installations or updates between yesterday and today to
  cause this issue. Also, the guest account still has workign sound.
  This goes for built-in speakers on my laptop, as well as headphones.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.16.0-28.38-generic 3.16.7-ckt1
  Uname: Linux 3.16.0-28-generic x86_64
  NonfreeKernelModules: fglrx
  ApportVersion: 2.14.7-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  greertro17   2044 F.... pulseaudio
   /dev/snd/controlC0:  greertro17   2044 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Thu Jan  8 02:09:51 2015
  InstallationDate: Installed on 2014-12-28 (10 days ago)
  InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AudioUsers: pulse, greertro17
  Symptom_Card: Built-in Audio - HD-Audio Generic
  Symptom_DevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  greertro17   2044 F.... pulseaudio
   /dev/snd/controlC0:  greertro17   2044 F.... pulseaudio
  Symptom_Jack: Speaker, Internal
  Symptom_Type: Sound works for some users but not for others
  Title: [HDA-Intel - HD-Audio Generic, playback] sound not working for all users
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/26/2014
  dmi.bios.vendor: LENOVO
  dmi.bios.version: A2CN25WW(V1.07)
  dmi.board.asset.tag: No Asset Tag
  dmi.board.name: Lancer 5B2
  dmi.board.vendor: LENOVO
  dmi.board.version: 31900058 WIN
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Lenovo G50-45
  dmi.modalias: dmi:bvnLENOVO:bvrA2CN25WW(V1.07):bd08/26/2014:svnLENOVO:pn80E3:pvrLenovoG50-45:rvnLENOVO:rnLancer5B2:rvr31900058WIN:cvnLENOVO:ct10:cvrLenovoG50-45:
  dmi.product.name: 80E3
  dmi.product.version: Lenovo G50-45
  dmi.sys.vendor: LENOVO

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