← Back to team overview

desktop-packages team mailing list archive

[Bug 1408700] [NEW] Unhelpful no package specified message for other problems...

 

Public bug reported:

I have found that it is very unhelpful when I run Apport with this code
in Terminal:

ubuntu-bug

And when I get this menu: http://i.stack.imgur.com/ib1Dr.png And select
the option "Other problem" I get a very unclear error message:
http://i.stack.imgur.com/VnDYN.png Why have an option to report other
problems if it just tells you that you have not specified a package? I
would have thought that selecting the "Other problems" option would be
equivalent to selecting the "I don't know" option on LaunchPad when
selecting a package.


My System information is:

Description:	Ubuntu 14.10
Release:	14.10


Apport version:

apport:
  Installed: 2.14.7-0ubuntu8
  Candidate: 2.14.7-0ubuntu8
  Version table:
 *** 2.14.7-0ubuntu8 0
        500 http://gb.archive.ubuntu.com/ubuntu/ utopic/main amd64 Packages
        100 /var/lib/dpkg/status

** Affects: apport (Ubuntu)
     Importance: Undecided
         Status: Confirmed

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to apport in Ubuntu.
https://bugs.launchpad.net/bugs/1408700

Title:
  Unhelpful no package specified message for other problems...

Status in apport package in Ubuntu:
  Confirmed

Bug description:
  I have found that it is very unhelpful when I run Apport with this
  code in Terminal:

  ubuntu-bug

  And when I get this menu: http://i.stack.imgur.com/ib1Dr.png And
  select the option "Other problem" I get a very unclear error message:
  http://i.stack.imgur.com/VnDYN.png Why have an option to report other
  problems if it just tells you that you have not specified a package? I
  would have thought that selecting the "Other problems" option would be
  equivalent to selecting the "I don't know" option on LaunchPad when
  selecting a package.

  
  My System information is:

  Description:	Ubuntu 14.10
  Release:	14.10

  
  Apport version:

  apport:
    Installed: 2.14.7-0ubuntu8
    Candidate: 2.14.7-0ubuntu8
    Version table:
   *** 2.14.7-0ubuntu8 0
          500 http://gb.archive.ubuntu.com/ubuntu/ utopic/main amd64 Packages
          100 /var/lib/dpkg/status

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1408700/+subscriptions


Follow ups

References