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[Bug 1409278] [NEW] PCI/internal sound card not detected

 

Public bug reported:

My AMD card isn't listed as an audio device. The OS recognized no audio
device at this time. No sound will play.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.13.0-43.72-generic 3.13.11.11
Uname: Linux 3.13.0-43-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CurrentDesktop: Unity
Date: Sat Jan 10 09:22:39 2015
InstallationDate: Installed on 2015-01-08 (2 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=en_US
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Title: PCI/internal sound card not detected
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/23/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 090006
dmi.board.name: Virtual Machine
dmi.board.vendor: Microsoft Corporation
dmi.board.version: 7.0
dmi.chassis.asset.tag: 3402-4661-1194-4209-2691-7964-23
dmi.chassis.type: 3
dmi.chassis.vendor: Microsoft Corporation
dmi.chassis.version: 7.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr090006:bd05/23/2012:svnMicrosoftCorporation:pnVirtualMachine:pvr7.0:rvnMicrosoftCorporation:rnVirtualMachine:rvr7.0:cvnMicrosoftCorporation:ct3:cvr7.0:
dmi.product.name: Virtual Machine
dmi.product.version: 7.0
dmi.sys.vendor: Microsoft Corporation

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug trusty

-- 
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Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1409278

Title:
  PCI/internal sound card not detected

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  My AMD card isn't listed as an audio device. The OS recognized no
  audio device at this time. No sound will play.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.13.0-43.72-generic 3.13.11.11
  Uname: Linux 3.13.0-43-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: amd64
  AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
  CurrentDesktop: Unity
  Date: Sat Jan 10 09:22:39 2015
  InstallationDate: Installed on 2015-01-08 (2 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  PackageArchitecture: all
  ProcEnviron:
   LANGUAGE=en_US
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  Title: PCI/internal sound card not detected
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/23/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 090006
  dmi.board.name: Virtual Machine
  dmi.board.vendor: Microsoft Corporation
  dmi.board.version: 7.0
  dmi.chassis.asset.tag: 3402-4661-1194-4209-2691-7964-23
  dmi.chassis.type: 3
  dmi.chassis.vendor: Microsoft Corporation
  dmi.chassis.version: 7.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr090006:bd05/23/2012:svnMicrosoftCorporation:pnVirtualMachine:pvr7.0:rvnMicrosoftCorporation:rnVirtualMachine:rvr7.0:cvnMicrosoftCorporation:ct3:cvr7.0:
  dmi.product.name: Virtual Machine
  dmi.product.version: 7.0
  dmi.sys.vendor: Microsoft Corporation

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