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[Bug 1409321] [NEW] [Satellite P100, Conexant CX20549 (Venice), Speaker, Internal] Sound is distorted,

 

Public bug reported:

About a year ago, my Toshiba laptop running on Vista broke down. The hard-disk had crashed. Bought a new one and found I could not re-install Vista. As support was about to finish anyway, I switched to Xubuntu 12.04 LTS. Things ran more or less OK, except for the sound.
That had been really very good, and now was crackly, too loud and distorted. Alsamixer made it less loud, but didn´t improve the quality. The headphones are OK. I thought things would be better once I installed 14.04, but are exactly the same.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.13.0-43.72-generic 3.13.11.11
Uname: Linux 3.13.0-43-generic i686
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: i386
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  fotoflex   1530 F.... pulseaudio
CurrentDesktop: Unity
Date: Sat Jan 10 19:55:37 2015
InstallationDate: Installed on 2015-01-08 (1 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release i386 (20140417)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Intel failed
Symptom_Card: Built-in Audio - HDA Intel
Symptom_Jack: Speaker, Internal
Symptom_Type: Digital clip or distortion, or "overdriven" sound
Title: [Satellite P100, Conexant CX20549 (Venice), Speaker, Internal] Sound is distorted
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/19/20092
dmi.bios.vendor: TOSHIBA
dmi.bios.version: V4.70
dmi.board.name: Satellite P100
dmi.board.vendor: TOSHIBA
dmi.board.version: Not Applicable
dmi.chassis.type: 10
dmi.chassis.vendor: TOSHIBA
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnTOSHIBA:bvrV4.70:bd01/19/20092:svnTOSHIBA:pnSatelliteP100:pvrPSPAAE-01C003DU:rvnTOSHIBA:rnSatelliteP100:rvrNotApplicable:cvnTOSHIBA:ct10:cvrN/A:
dmi.product.name: Satellite P100
dmi.product.version: PSPAAE-01C003DU
dmi.sys.vendor: TOSHIBA

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-bug i386 trusty

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https://bugs.launchpad.net/bugs/1409321

Title:
  [Satellite P100, Conexant CX20549 (Venice), Speaker, Internal] Sound
  is distorted,

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  About a year ago, my Toshiba laptop running on Vista broke down. The hard-disk had crashed. Bought a new one and found I could not re-install Vista. As support was about to finish anyway, I switched to Xubuntu 12.04 LTS. Things ran more or less OK, except for the sound.
  That had been really very good, and now was crackly, too loud and distorted. Alsamixer made it less loud, but didn´t improve the quality. The headphones are OK. I thought things would be better once I installed 14.04, but are exactly the same.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.13.0-43.72-generic 3.13.11.11
  Uname: Linux 3.13.0-43-generic i686
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  fotoflex   1530 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Sat Jan 10 19:55:37 2015
  InstallationDate: Installed on 2015-01-08 (1 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release i386 (20140417)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Intel failed
  Symptom_Card: Built-in Audio - HDA Intel
  Symptom_Jack: Speaker, Internal
  Symptom_Type: Digital clip or distortion, or "overdriven" sound
  Title: [Satellite P100, Conexant CX20549 (Venice), Speaker, Internal] Sound is distorted
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 01/19/20092
  dmi.bios.vendor: TOSHIBA
  dmi.bios.version: V4.70
  dmi.board.name: Satellite P100
  dmi.board.vendor: TOSHIBA
  dmi.board.version: Not Applicable
  dmi.chassis.type: 10
  dmi.chassis.vendor: TOSHIBA
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnTOSHIBA:bvrV4.70:bd01/19/20092:svnTOSHIBA:pnSatelliteP100:pvrPSPAAE-01C003DU:rvnTOSHIBA:rnSatelliteP100:rvrNotApplicable:cvnTOSHIBA:ct10:cvrN/A:
  dmi.product.name: Satellite P100
  dmi.product.version: PSPAAE-01C003DU
  dmi.sys.vendor: TOSHIBA

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