desktop-packages team mailing list archive

[Jonathan Chan <Jonathan@xxxxxxxxxxxxxx>]

Public bug reported:

On ubuntu, when the hardware "mute" button is pressed, the headset
microphone becomes muted, but the mute indicator light fails to light
up. On pressing the mute button again to hardware unmute the mic, the
mic is never unmuted. I have to physically unplug and replug the
microphone to unmute the mic.

On OS X, when the hardware mute button is pressed, the mic is muted and
a red mute indicator light lights up. When I press the button again, the
light goes away and the mic is unmuted.


I believe the issue is related to the USB HID (for volume up, volume down, and call accept) not being properly interfaced with.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.13.0-44.73-generic 3.13.11-ckt12
Uname: Linux 3.13.0-44-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  jchan      2924 F.... pulseaudio
 /dev/snd/pcmC1D0c:   jchan      2924 F...m pulseaudio
 /dev/snd/pcmC1D0p:   jchan      2924 F...m pulseaudio
 /dev/snd/controlC0:  jchan      2924 F.... pulseaudio
CurrentDesktop: Unity
Date: Fri Jan 16 17:32:58 2015
InstallationDate: Installed on 2014-04-22 (269 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=en_US
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaRecordingTest: ALSA recording test through plughw:USB failed
Symptom_Card: Plantronics .Audio 478 USB - Plantronics .Audio 478 USB
Symptom_Type: None of the above
Title: [USB-Audio - Plantronics .Audio 478 USB, recording] Recording problem
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/27/2012
dmi.bios.vendor: Intel Corp.
dmi.bios.version: KCH7710H.86A.0106.2012.1227.1251
dmi.board.name: DH77DF
dmi.board.vendor: Intel Corporation
dmi.board.version: AAG40293-300
dmi.chassis.type: 3
dmi.modalias: dmi:bvnIntelCorp.:bvrKCH7710H.86A.0106.2012.1227.1251:bd12/27/2012:svn:pn:pvr:rvnIntelCorporation:rnDH77DF:rvrAAG40293-300:cvn:ct3:cvr:

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug trusty

-- 
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Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1411867

Title:
  [USB-Audio - Plantronics .Audio 478 USB, recording] Microphone Stops
  Working After Pressing Hardware Mute

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  On ubuntu, when the hardware "mute" button is pressed, the headset
  microphone becomes muted, but the mute indicator light fails to light
  up. On pressing the mute button again to hardware unmute the mic, the
  mic is never unmuted. I have to physically unplug and replug the
  microphone to unmute the mic.

  On OS X, when the hardware mute button is pressed, the mic is muted
  and a red mute indicator light lights up. When I press the button
  again, the light goes away and the mic is unmuted.

  
  I believe the issue is related to the USB HID (for volume up, volume down, and call accept) not being properly interfaced with.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.13.0-44.73-generic 3.13.11-ckt12
  Uname: Linux 3.13.0-44-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  jchan      2924 F.... pulseaudio
   /dev/snd/pcmC1D0c:   jchan      2924 F...m pulseaudio
   /dev/snd/pcmC1D0p:   jchan      2924 F...m pulseaudio
   /dev/snd/controlC0:  jchan      2924 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Fri Jan 16 17:32:58 2015
  InstallationDate: Installed on 2014-04-22 (269 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  PackageArchitecture: all
  ProcEnviron:
   LANGUAGE=en_US
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaRecordingTest: ALSA recording test through plughw:USB failed
  Symptom_Card: Plantronics .Audio 478 USB - Plantronics .Audio 478 USB
  Symptom_Type: None of the above
  Title: [USB-Audio - Plantronics .Audio 478 USB, recording] Recording problem
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/27/2012
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: KCH7710H.86A.0106.2012.1227.1251
  dmi.board.name: DH77DF
  dmi.board.vendor: Intel Corporation
  dmi.board.version: AAG40293-300
  dmi.chassis.type: 3
  dmi.modalias: dmi:bvnIntelCorp.:bvrKCH7710H.86A.0106.2012.1227.1251:bd12/27/2012:svn:pn:pvr:rvnIntelCorporation:rnDH77DF:rvrAAG40293-300:cvn:ct3:cvr:

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