desktop-packages team mailing list archive

[Dave Kokandy <drkokandy@xxxxxxxxx>]

Actually, this is not just on a live session. This issue also remains on
Lubuntu after it's been fully installed on a new computer.

Same workaround - installing yelp - solves this issue.

** Description changed:

  In a Lubuntu Vivid daily Live Session test (20150109), I tried to access
  the Help section in file-roller and got the following error message:
  
  Could not display help
  
  The specified location is not supported
  
  Expected: to access the help section for file-roller.
  
  Steps to recreate:
  Boot Lubuntu Vivid live session on USB
  Open Accessories > "Archive Manager"
  In main menu, select "Help" > "Contents" (OR press F1)
  
+ Workaround:
+ Install yelp.
+ 
+ Versions affected: Vivid (Live Session), Vivid (installed)
+ 
  lsb_release -rd:
  Description:	Ubuntu Vivid Vervet (development branch)
  Release:	15.04
  
  (Actually Lubuntu)
  
  apt-cache policy file-roller:
  file-roller:
-   Installed: 3.14.2-0ubuntu1
-   Candidate: 3.14.2-0ubuntu1
-   Version table:
-  *** 3.14.2-0ubuntu1 0
-         500 http://archive.ubuntu.com/ubuntu/ vivid/main amd64 Packages
-         100 /var/lib/dpkg/status
+   Installed: 3.14.2-0ubuntu1
+   Candidate: 3.14.2-0ubuntu1
+   Version table:
+  *** 3.14.2-0ubuntu1 0
+         500 http://archive.ubuntu.com/ubuntu/ vivid/main amd64 Packages
+         100 /var/lib/dpkg/status
  
  Hardware profile: https://gist.github.com/e4e4d9d3e41ccf5c27c7
  
  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: file-roller 3.14.2-0ubuntu1
  ProcVersionSignature: Ubuntu 3.18.0-8.9-generic 3.18.1
  Uname: Linux 3.18.0-8-generic x86_64
  ApportVersion: 2.15.1-0ubuntu2
  Architecture: amd64
  CasperVersion: 1.347
  CurrentDesktop: LXDE
  Date: Sat Jan 10 01:45:39 2015
  LiveMediaBuild: Lubuntu 15.04 "Vivid Vervet" - Alpha amd64 (20150109)
  ProcEnviron:
-  TERM=xterm
-  PATH=(custom, no user)
-  XDG_RUNTIME_DIR=<set>
-  LANG=en_US.UTF-8
-  SHELL=/bin/bash
+  TERM=xterm
+  PATH=(custom, no user)
+  XDG_RUNTIME_DIR=<set>
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
  SourcePackage: file-roller
  UpgradeStatus: No upgrade log present (probably fresh install)

** Summary changed:

- File Roller on Live Session: "Could not display help, the specified location is not supported"
+ File Roller help is missing in Lubuntu: "Could not display help, the specified location is not supported"

** Also affects: lubuntu-meta (Ubuntu)
   Importance: Undecided
       Status: New

** Changed in: lubuntu-meta (Ubuntu)
       Status: New => Confirmed

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to file-roller in Ubuntu.
https://bugs.launchpad.net/bugs/1409185

Title:
  File Roller help is missing in Lubuntu: "Could not display help, the
  specified location is not supported"

Status in file-roller package in Ubuntu:
  Confirmed
Status in lubuntu-meta package in Ubuntu:
  Confirmed

Bug description:
  In a Lubuntu Vivid daily Live Session test (20150109), I tried to
  access the Help section in file-roller and got the following error
  message:

  Could not display help

  The specified location is not supported

  Expected: to access the help section for file-roller.

  Steps to recreate:
  Boot Lubuntu Vivid live session on USB
  Open Accessories > "Archive Manager"
  In main menu, select "Help" > "Contents" (OR press F1)

  Workaround:
  Install yelp.

  Versions affected: Vivid (Live Session), Vivid (installed)

  lsb_release -rd:
  Description:	Ubuntu Vivid Vervet (development branch)
  Release:	15.04

  (Actually Lubuntu)

  apt-cache policy file-roller:
  file-roller:
    Installed: 3.14.2-0ubuntu1
    Candidate: 3.14.2-0ubuntu1
    Version table:
   *** 3.14.2-0ubuntu1 0
          500 http://archive.ubuntu.com/ubuntu/ vivid/main amd64 Packages
          100 /var/lib/dpkg/status

  Hardware profile: https://gist.github.com/e4e4d9d3e41ccf5c27c7

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: file-roller 3.14.2-0ubuntu1
  ProcVersionSignature: Ubuntu 3.18.0-8.9-generic 3.18.1
  Uname: Linux 3.18.0-8-generic x86_64
  ApportVersion: 2.15.1-0ubuntu2
  Architecture: amd64
  CasperVersion: 1.347
  CurrentDesktop: LXDE
  Date: Sat Jan 10 01:45:39 2015
  LiveMediaBuild: Lubuntu 15.04 "Vivid Vervet" - Alpha amd64 (20150109)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: file-roller
  UpgradeStatus: No upgrade log present (probably fresh install)

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