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[Bug 1409185] [NEW] File Roller on Live Session: "Could not display help, the specified location is not supported"

 

Public bug reported:

In a Lubuntu Vivid daily Live Session test (20150109), I tried to access
the Help section in file-roller and got the following error message:

Could not display help

The specified location is not supported

Expected: to access the help section for file-roller.

Steps to recreate:
Boot Lubuntu Vivid live session on USB
Open Accessories > "Archive Manager"
In main menu, select "Help" > "Contents" (OR press F1)

lsb_release -rd:
Description:	Ubuntu Vivid Vervet (development branch)
Release:	15.04

(Actually Lubuntu)

apt-cache policy file-roller:
file-roller:
  Installed: 3.14.2-0ubuntu1
  Candidate: 3.14.2-0ubuntu1
  Version table:
 *** 3.14.2-0ubuntu1 0
        500 http://archive.ubuntu.com/ubuntu/ vivid/main amd64 Packages
        100 /var/lib/dpkg/status

Hardware profile: https://gist.github.com/e4e4d9d3e41ccf5c27c7

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: file-roller 3.14.2-0ubuntu1
ProcVersionSignature: Ubuntu 3.18.0-8.9-generic 3.18.1
Uname: Linux 3.18.0-8-generic x86_64
ApportVersion: 2.15.1-0ubuntu2
Architecture: amd64
CasperVersion: 1.347
CurrentDesktop: LXDE
Date: Sat Jan 10 01:45:39 2015
LiveMediaBuild: Lubuntu 15.04 "Vivid Vervet" - Alpha amd64 (20150109)
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: file-roller
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: file-roller (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug vivid

** Attachment added: "Screenshot of error message"
   https://bugs.launchpad.net/bugs/1409185/+attachment/4294948/+files/2015-01-10-015542_1366x768_scrot.png

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to file-roller in Ubuntu.
https://bugs.launchpad.net/bugs/1409185

Title:
  File Roller on Live Session: "Could not display help, the specified
  location is not supported"

Status in file-roller package in Ubuntu:
  New

Bug description:
  In a Lubuntu Vivid daily Live Session test (20150109), I tried to
  access the Help section in file-roller and got the following error
  message:

  Could not display help

  The specified location is not supported

  Expected: to access the help section for file-roller.

  Steps to recreate:
  Boot Lubuntu Vivid live session on USB
  Open Accessories > "Archive Manager"
  In main menu, select "Help" > "Contents" (OR press F1)

  lsb_release -rd:
  Description:	Ubuntu Vivid Vervet (development branch)
  Release:	15.04

  (Actually Lubuntu)

  apt-cache policy file-roller:
  file-roller:
    Installed: 3.14.2-0ubuntu1
    Candidate: 3.14.2-0ubuntu1
    Version table:
   *** 3.14.2-0ubuntu1 0
          500 http://archive.ubuntu.com/ubuntu/ vivid/main amd64 Packages
          100 /var/lib/dpkg/status

  Hardware profile: https://gist.github.com/e4e4d9d3e41ccf5c27c7

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: file-roller 3.14.2-0ubuntu1
  ProcVersionSignature: Ubuntu 3.18.0-8.9-generic 3.18.1
  Uname: Linux 3.18.0-8-generic x86_64
  ApportVersion: 2.15.1-0ubuntu2
  Architecture: amd64
  CasperVersion: 1.347
  CurrentDesktop: LXDE
  Date: Sat Jan 10 01:45:39 2015
  LiveMediaBuild: Lubuntu 15.04 "Vivid Vervet" - Alpha amd64 (20150109)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: file-roller
  UpgradeStatus: No upgrade log present (probably fresh install)

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Follow ups

References