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Message #93261
[Bug 1409185] [NEW] File Roller on Live Session: "Could not display help, the specified location is not supported"
Public bug reported:
In a Lubuntu Vivid daily Live Session test (20150109), I tried to access
the Help section in file-roller and got the following error message:
Could not display help
The specified location is not supported
Expected: to access the help section for file-roller.
Steps to recreate:
Boot Lubuntu Vivid live session on USB
Open Accessories > "Archive Manager"
In main menu, select "Help" > "Contents" (OR press F1)
lsb_release -rd:
Description: Ubuntu Vivid Vervet (development branch)
Release: 15.04
(Actually Lubuntu)
apt-cache policy file-roller:
file-roller:
Installed: 3.14.2-0ubuntu1
Candidate: 3.14.2-0ubuntu1
Version table:
*** 3.14.2-0ubuntu1 0
500 http://archive.ubuntu.com/ubuntu/ vivid/main amd64 Packages
100 /var/lib/dpkg/status
Hardware profile: https://gist.github.com/e4e4d9d3e41ccf5c27c7
ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: file-roller 3.14.2-0ubuntu1
ProcVersionSignature: Ubuntu 3.18.0-8.9-generic 3.18.1
Uname: Linux 3.18.0-8-generic x86_64
ApportVersion: 2.15.1-0ubuntu2
Architecture: amd64
CasperVersion: 1.347
CurrentDesktop: LXDE
Date: Sat Jan 10 01:45:39 2015
LiveMediaBuild: Lubuntu 15.04 "Vivid Vervet" - Alpha amd64 (20150109)
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: file-roller
UpgradeStatus: No upgrade log present (probably fresh install)
** Affects: file-roller (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug vivid
** Attachment added: "Screenshot of error message"
https://bugs.launchpad.net/bugs/1409185/+attachment/4294948/+files/2015-01-10-015542_1366x768_scrot.png
--
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to file-roller in Ubuntu.
https://bugs.launchpad.net/bugs/1409185
Title:
File Roller on Live Session: "Could not display help, the specified
location is not supported"
Status in file-roller package in Ubuntu:
New
Bug description:
In a Lubuntu Vivid daily Live Session test (20150109), I tried to
access the Help section in file-roller and got the following error
message:
Could not display help
The specified location is not supported
Expected: to access the help section for file-roller.
Steps to recreate:
Boot Lubuntu Vivid live session on USB
Open Accessories > "Archive Manager"
In main menu, select "Help" > "Contents" (OR press F1)
lsb_release -rd:
Description: Ubuntu Vivid Vervet (development branch)
Release: 15.04
(Actually Lubuntu)
apt-cache policy file-roller:
file-roller:
Installed: 3.14.2-0ubuntu1
Candidate: 3.14.2-0ubuntu1
Version table:
*** 3.14.2-0ubuntu1 0
500 http://archive.ubuntu.com/ubuntu/ vivid/main amd64 Packages
100 /var/lib/dpkg/status
Hardware profile: https://gist.github.com/e4e4d9d3e41ccf5c27c7
ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: file-roller 3.14.2-0ubuntu1
ProcVersionSignature: Ubuntu 3.18.0-8.9-generic 3.18.1
Uname: Linux 3.18.0-8-generic x86_64
ApportVersion: 2.15.1-0ubuntu2
Architecture: amd64
CasperVersion: 1.347
CurrentDesktop: LXDE
Date: Sat Jan 10 01:45:39 2015
LiveMediaBuild: Lubuntu 15.04 "Vivid Vervet" - Alpha amd64 (20150109)
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: file-roller
UpgradeStatus: No upgrade log present (probably fresh install)
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/file-roller/+bug/1409185/+subscriptions
Follow ups
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[Bug 1409185] Re: File Roller help is missing in Lubuntu: "Could not display help, the specified location is not supported"
From: Hairong, 2016-01-12
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[Bug 1409185] Re: File Roller help is missing in Lubuntu: "Could not display help, the specified location is not supported"
From: Launchpad Bug Tracker, 2016-01-12
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[Bug 1409185] Re: File Roller help is missing in Lubuntu: "Could not display help, the specified location is not supported"
From: Gunnar Hjalmarsson, 2015-05-07
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[Bug 1409185] Re: File Roller help is missing in Lubuntu: "Could not display help, the specified location is not supported"
From: Tim, 2015-02-03
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[Bug 1409185] Re: File Roller help is missing in Lubuntu: "Could not display help, the specified location is not supported"
From: Gunnar Hjalmarsson, 2015-01-24
-
[Bug 1409185] Re: File Roller help is missing in Lubuntu: "Could not display help, the specified location is not supported"
From: Alberto Salvia Novella, 2015-01-21
-
[Bug 1409185] Re: File Roller on Live Session: "Could not display help, the specified location is not supported"
From: Dave Kokandy, 2015-01-21
-
[Bug 1409185] Re: File Roller on Live Session: "Could not display help, the specified location is not supported"
From: Dave Kokandy, 2015-01-21
-
[Bug 1409185] Re: File Roller on Live Session: "Could not display help, the specified location is not supported"
From: Brendan Perrine, 2015-01-21
-
[Bug 1409185] Re: File Roller on Live Session: "Could not display help, the specified location is not supported"
From: Brendan Perrine, 2015-01-21
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[Bug 1409185] Re: File Roller on Live Session: "Could not display help, the specified location is not supported"
From: Ubuntu QA Website, 2015-01-13
-
[Bug 1409185] [NEW] File Roller on Live Session: "Could not display help, the specified location is not supported"
From: Dave Kokandy, 2015-01-10
References