desktop-packages team mailing list archive

[C de-Avillez <hggdh2@xxxxxxxxxx>]

Public bug reported:

The printer is a HP-3600N. Was printing nicely, got out-of-tone on
magenta. Loaded a new toner, print output is still held with "printer
out of toner" messages.

/var/log/syslog shows many messages like:

2015-01-21T11:09:15.511793-06:00 icatu kernel: [336562.378463] audit:
type=1400 audit(1421860155.504:481): apparmor="DENIED"
operation="sendmsg" info="Failed name lookup - disconnected path"
error=-13 profile="/usr/sbin/cupsd//third_party"
name="run/systemd/journal/dev-log" pid=24704 comm="hp"
requested_mask="w" denied_mask="w" fsuid=7 ouid=0

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: cups 1.7.5-10ubuntu1
ProcVersionSignature: Ubuntu 3.18.0-9.10-generic 3.18.2
Uname: Linux 3.18.0-9-generic x86_64
ApportVersion: 2.15.1-0ubuntu2
Architecture: amd64
CupsErrorLog:
 E [21/Jan/2015:07:53:58 -0600] Unknown configuration directive CM-Calibration on line 13 of printers.conf.
 E [21/Jan/2015:11:10:01 -0600] [Client 21] Returning IPP client-error-bad-request for Print-Job (ipp://localhost/printers/HP-CL3600) from localhost
 W [21/Jan/2015:11:10:19 -0600] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id 'HP-CL3600-Gray..' already exists
 W [21/Jan/2015:11:10:19 -0600] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id 'HP-CL3600-RGB..' already exists
 E [21/Jan/2015:11:14:16 -0600] [Job 46] Stopping unresponsive job.
CurrentDesktop: Unity
Date: Wed Jan 21 11:18:00 2015
InstallationDate: Installed on 2013-11-07 (440 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
Lpstat: device for HP-CL3600: hp:/net/HP_Color_LaserJet_3600?zc=NPI70F7DC
MachineType: System76, Inc. Gazelle Professional
Papersize: letter
PpdFiles: HP-CL3600: HP Color LaserJet 3600 Foomatic/pxljr
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.18.0-9-generic root=/dev/mapper/ubuntu--vg-root ro allow-discards root_trim=yes quiet splash acpi_backlight=vendor vt.handoff=7
SourcePackage: cups
UpgradeStatus: Upgraded to vivid on 2014-11-11 (71 days ago)
dmi.bios.date: 08/15/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1.00.05RS76
dmi.board.asset.tag: Tag 12345
dmi.board.name: Gazelle Professional
dmi.board.vendor: System76, Inc.
dmi.board.version: gazp9
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: System76, Inc.
dmi.chassis.version: gazp9
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.00.05RS76:bd08/15/2013:svnSystem76,Inc.:pnGazelleProfessional:pvrgazp9:rvnSystem76,Inc.:rnGazelleProfessional:rvrgazp9:cvnSystem76,Inc.:ct9:cvrgazp9:
dmi.product.name: Gazelle Professional
dmi.product.version: gazp9
dmi.sys.vendor: System76, Inc.

** Affects: cups (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug vivid

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1413313

Title:
  apparmor denied messages in log, may be responsible for not printing
  anymore

Status in cups package in Ubuntu:
  New

Bug description:
  The printer is a HP-3600N. Was printing nicely, got out-of-tone on
  magenta. Loaded a new toner, print output is still held with "printer
  out of toner" messages.

  /var/log/syslog shows many messages like:

  2015-01-21T11:09:15.511793-06:00 icatu kernel: [336562.378463] audit:
  type=1400 audit(1421860155.504:481): apparmor="DENIED"
  operation="sendmsg" info="Failed name lookup - disconnected path"
  error=-13 profile="/usr/sbin/cupsd//third_party"
  name="run/systemd/journal/dev-log" pid=24704 comm="hp"
  requested_mask="w" denied_mask="w" fsuid=7 ouid=0

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: cups 1.7.5-10ubuntu1
  ProcVersionSignature: Ubuntu 3.18.0-9.10-generic 3.18.2
  Uname: Linux 3.18.0-9-generic x86_64
  ApportVersion: 2.15.1-0ubuntu2
  Architecture: amd64
  CupsErrorLog:
   E [21/Jan/2015:07:53:58 -0600] Unknown configuration directive CM-Calibration on line 13 of printers.conf.
   E [21/Jan/2015:11:10:01 -0600] [Client 21] Returning IPP client-error-bad-request for Print-Job (ipp://localhost/printers/HP-CL3600) from localhost
   W [21/Jan/2015:11:10:19 -0600] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id 'HP-CL3600-Gray..' already exists
   W [21/Jan/2015:11:10:19 -0600] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id 'HP-CL3600-RGB..' already exists
   E [21/Jan/2015:11:14:16 -0600] [Job 46] Stopping unresponsive job.
  CurrentDesktop: Unity
  Date: Wed Jan 21 11:18:00 2015
  InstallationDate: Installed on 2013-11-07 (440 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  Lpstat: device for HP-CL3600: hp:/net/HP_Color_LaserJet_3600?zc=NPI70F7DC
  MachineType: System76, Inc. Gazelle Professional
  Papersize: letter
  PpdFiles: HP-CL3600: HP Color LaserJet 3600 Foomatic/pxljr
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.18.0-9-generic root=/dev/mapper/ubuntu--vg-root ro allow-discards root_trim=yes quiet splash acpi_backlight=vendor vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: Upgraded to vivid on 2014-11-11 (71 days ago)
  dmi.bios.date: 08/15/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1.00.05RS76
  dmi.board.asset.tag: Tag 12345
  dmi.board.name: Gazelle Professional
  dmi.board.vendor: System76, Inc.
  dmi.board.version: gazp9
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 9
  dmi.chassis.vendor: System76, Inc.
  dmi.chassis.version: gazp9
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.00.05RS76:bd08/15/2013:svnSystem76,Inc.:pnGazelleProfessional:pvrgazp9:rvnSystem76,Inc.:rnGazelleProfessional:rvrgazp9:cvnSystem76,Inc.:ct9:cvrgazp9:
  dmi.product.name: Gazelle Professional
  dmi.product.version: gazp9
  dmi.sys.vendor: System76, Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1413313/+subscriptions