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[Bug 1414116] [NEW] OfficeJet G55 communication error

 

Public bug reported:

All,

printing with my OfficeJet G55 stopped working. In fact, I can setup the
printer and it does start printing, but randomly stop printing somewhere
within the first page, the jobs remains in the queue with status
"processing".

syslog (infinitely) repeats the following messages
Jan 23 19:22:09 stefan hp[9864]: io/hpmud/mlc.c 760: invalid MlcCreditRequestReply: cmd=7f, result=4
Jan 23 19:22:09 stefan hp[9864]: io/hpmud/musb.c 1679: invalid MlcCreditRequest from peripheral
until the job is deleted manually.

I get the impression that the problem becomes worse with larger amount of data:
Printing in "Draft" mode usually allow printing the full page, with "Normal" it stops at about half a page, "High quality" prints only a few lines.

I tried downgrading to the 'trusty' packages which does not solve the
problem. Further downgrading is not possible due to dependency issues.

Any ideas are greatly appreciated!

** Affects: hplip (Ubuntu)
     Importance: Undecided
         Status: New

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https://bugs.launchpad.net/bugs/1414116

Title:
  OfficeJet G55 communication error

Status in hplip package in Ubuntu:
  New

Bug description:
  All,

  printing with my OfficeJet G55 stopped working. In fact, I can setup
  the printer and it does start printing, but randomly stop printing
  somewhere within the first page, the jobs remains in the queue with
  status "processing".

  syslog (infinitely) repeats the following messages
  Jan 23 19:22:09 stefan hp[9864]: io/hpmud/mlc.c 760: invalid MlcCreditRequestReply: cmd=7f, result=4
  Jan 23 19:22:09 stefan hp[9864]: io/hpmud/musb.c 1679: invalid MlcCreditRequest from peripheral
  until the job is deleted manually.

  I get the impression that the problem becomes worse with larger amount of data:
  Printing in "Draft" mode usually allow printing the full page, with "Normal" it stops at about half a page, "High quality" prints only a few lines.

  I tried downgrading to the 'trusty' packages which does not solve the
  problem. Further downgrading is not possible due to dependency issues.

  Any ideas are greatly appreciated!

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References