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[Bug 1415620] [NEW] Adobe Flash Online Settings Manager isn't working

 

Public bug reported:

HOW TO REPRODUCE:
- Using Firefox, go to <http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager06.html>.

RESULT:
- The settings manager never loads, showing only the page background.

WORK-AROUND:
- Reload the page several times till it loads correctly.

RELEVANT DETAILS:
- It works in Ubuntu 12.04 using the same browser and Flash versions.
- The "flash-player-properties" package is no longer available, so this bug effectively breaks video-conference in Flash.

DISCUSSIONS:
- With Adobe: <https://forums.adobe.com/message/7075904>.
- With the Ubuntu Quality team: <https://www.mail-archive.com/ubuntu-quality%40lists.ubuntu.com/msg02909.html>.

ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: flashplugin-installer 11.2.202.440ubuntu0.14.10.1
ProcVersionSignature: Ubuntu 3.16.0-29.39-generic 3.16.7-ckt2
Uname: Linux 3.16.0-29-generic x86_64
ApportVersion: 2.14.7-0ubuntu8.1
Architecture: amd64
CurrentDesktop: Unity
Date: Wed Jan 28 21:01:47 2015
InstallationDate: Installed on 2013-05-21 (617 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
SourcePackage: flashplugin-nonfree
UpgradeStatus: Upgraded to utopic on 2014-09-24 (126 days ago)

** Affects: adobe-flash-plugin-tools
     Importance: Undecided
         Status: Confirmed

** Affects: flashplugin-nonfree (Ubuntu)
     Importance: Medium
         Status: Triaged


** Tags: amd64 apport-bug utopic

** Also affects: adobe-flash-plugin-tools
   Importance: Undecided
       Status: New

** Changed in: adobe-flash-plugin-tools
       Status: New => Confirmed

** Description changed:

  HOW TO REPRODUCE:
  - Using Firefox, go to <http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager06.html>.
  
  RESULT:
  - The settings manager never loads, showing only the page background.
  
  WORK-AROUND:
  - Reload the page several times till it loads correctly.
  
  RELEVANT DETAILS:
  - It works in Ubuntu 12.04 using the same browser and Flash versions.
  - The "flash-player-properties" package is no longer available, so this bug effectively breaks video-conference in Flash.
+ - Reported to Adobe at <https://forums.adobe.com/message/7075904>.
+ - Discussed in the Quality team: <https://www.mail-archive.com/ubuntu-quality%40lists.ubuntu.com/msg02909.html>
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: flashplugin-installer 11.2.202.440ubuntu0.14.10.1
  ProcVersionSignature: Ubuntu 3.16.0-29.39-generic 3.16.7-ckt2
  Uname: Linux 3.16.0-29-generic x86_64
  ApportVersion: 2.14.7-0ubuntu8.1
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Wed Jan 28 21:01:47 2015
  InstallationDate: Installed on 2013-05-21 (617 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  SourcePackage: flashplugin-nonfree
  UpgradeStatus: Upgraded to utopic on 2014-09-24 (126 days ago)

** Description changed:

  HOW TO REPRODUCE:
  - Using Firefox, go to <http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager06.html>.
  
  RESULT:
  - The settings manager never loads, showing only the page background.
  
  WORK-AROUND:
  - Reload the page several times till it loads correctly.
  
  RELEVANT DETAILS:
  - It works in Ubuntu 12.04 using the same browser and Flash versions.
  - The "flash-player-properties" package is no longer available, so this bug effectively breaks video-conference in Flash.
- - Reported to Adobe at <https://forums.adobe.com/message/7075904>.
- - Discussed in the Quality team: <https://www.mail-archive.com/ubuntu-quality%40lists.ubuntu.com/msg02909.html>
+ 
+ DISCUSSIONS:
+ - With Adobe: <https://forums.adobe.com/message/7075904>.
+ - With the Quality team: <https://www.mail-archive.com/ubuntu-quality%40lists.ubuntu.com/msg02909.html>
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: flashplugin-installer 11.2.202.440ubuntu0.14.10.1
  ProcVersionSignature: Ubuntu 3.16.0-29.39-generic 3.16.7-ckt2
  Uname: Linux 3.16.0-29-generic x86_64
  ApportVersion: 2.14.7-0ubuntu8.1
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Wed Jan 28 21:01:47 2015
  InstallationDate: Installed on 2013-05-21 (617 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  SourcePackage: flashplugin-nonfree
  UpgradeStatus: Upgraded to utopic on 2014-09-24 (126 days ago)

** Description changed:

  HOW TO REPRODUCE:
  - Using Firefox, go to <http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager06.html>.
  
  RESULT:
  - The settings manager never loads, showing only the page background.
  
  WORK-AROUND:
  - Reload the page several times till it loads correctly.
  
  RELEVANT DETAILS:
  - It works in Ubuntu 12.04 using the same browser and Flash versions.
  - The "flash-player-properties" package is no longer available, so this bug effectively breaks video-conference in Flash.
  
  DISCUSSIONS:
  - With Adobe: <https://forums.adobe.com/message/7075904>.
- - With the Quality team: <https://www.mail-archive.com/ubuntu-quality%40lists.ubuntu.com/msg02909.html>
+ - With the Quality team: <https://www.mail-archive.com/ubuntu-quality%40lists.ubuntu.com/msg02909.html>.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: flashplugin-installer 11.2.202.440ubuntu0.14.10.1
  ProcVersionSignature: Ubuntu 3.16.0-29.39-generic 3.16.7-ckt2
  Uname: Linux 3.16.0-29-generic x86_64
  ApportVersion: 2.14.7-0ubuntu8.1
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Wed Jan 28 21:01:47 2015
  InstallationDate: Installed on 2013-05-21 (617 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  SourcePackage: flashplugin-nonfree
  UpgradeStatus: Upgraded to utopic on 2014-09-24 (126 days ago)

** Changed in: flashplugin-nonfree (Ubuntu)
       Status: Confirmed => Triaged

** Description changed:

  HOW TO REPRODUCE:
  - Using Firefox, go to <http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager06.html>.
  
  RESULT:
  - The settings manager never loads, showing only the page background.
  
  WORK-AROUND:
  - Reload the page several times till it loads correctly.
  
  RELEVANT DETAILS:
  - It works in Ubuntu 12.04 using the same browser and Flash versions.
  - The "flash-player-properties" package is no longer available, so this bug effectively breaks video-conference in Flash.
  
  DISCUSSIONS:
  - With Adobe: <https://forums.adobe.com/message/7075904>.
- - With the Quality team: <https://www.mail-archive.com/ubuntu-quality%40lists.ubuntu.com/msg02909.html>.
+ - With the Ubuntu Quality team: <https://www.mail-archive.com/ubuntu-quality%40lists.ubuntu.com/msg02909.html>.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: flashplugin-installer 11.2.202.440ubuntu0.14.10.1
  ProcVersionSignature: Ubuntu 3.16.0-29.39-generic 3.16.7-ckt2
  Uname: Linux 3.16.0-29-generic x86_64
  ApportVersion: 2.14.7-0ubuntu8.1
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Wed Jan 28 21:01:47 2015
  InstallationDate: Installed on 2013-05-21 (617 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  SourcePackage: flashplugin-nonfree
  UpgradeStatus: Upgraded to utopic on 2014-09-24 (126 days ago)

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to flashplugin-nonfree in Ubuntu.
https://bugs.launchpad.net/bugs/1415620

Title:
  Adobe Flash Online Settings Manager isn't working

Status in Adobe Flash Plugin Tools:
  Confirmed
Status in flashplugin-nonfree package in Ubuntu:
  Triaged

Bug description:
  HOW TO REPRODUCE:
  - Using Firefox, go to <http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager06.html>.

  RESULT:
  - The settings manager never loads, showing only the page background.

  WORK-AROUND:
  - Reload the page several times till it loads correctly.

  RELEVANT DETAILS:
  - It works in Ubuntu 12.04 using the same browser and Flash versions.
  - The "flash-player-properties" package is no longer available, so this bug effectively breaks video-conference in Flash.

  DISCUSSIONS:
  - With Adobe: <https://forums.adobe.com/message/7075904>.
  - With the Ubuntu Quality team: <https://www.mail-archive.com/ubuntu-quality%40lists.ubuntu.com/msg02909.html>.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: flashplugin-installer 11.2.202.440ubuntu0.14.10.1
  ProcVersionSignature: Ubuntu 3.16.0-29.39-generic 3.16.7-ckt2
  Uname: Linux 3.16.0-29-generic x86_64
  ApportVersion: 2.14.7-0ubuntu8.1
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Wed Jan 28 21:01:47 2015
  InstallationDate: Installed on 2013-05-21 (617 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  SourcePackage: flashplugin-nonfree
  UpgradeStatus: Upgraded to utopic on 2014-09-24 (126 days ago)

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Follow ups

References