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[Bug 1417850] [NEW] Resume from suspend to black screen with mouse pointer on Thinkpad Helix

 

Public bug reported:

This is a fresh 13.10 install on a new Thinkpad Helix. The error is
intermittent, maybe one out of every five suspends hangs this way.
Switching to tty works, killing lightdm puts me back to the login
screen.

ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: xserver-xorg-video-intel 2:2.99.914-1~exp1ubuntu4.1
ProcVersionSignature: Ubuntu 3.16.0-23.31-generic 3.16.4
Uname: Linux 3.16.0-23-generic x86_64
ApportVersion: 2.14.7-0ubuntu8.1
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
Date: Tue Feb  3 18:59:49 2015
DistUpgraded: Fresh install
DistroCodename: utopic
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, including running git bisection searches
GraphicsCard:
 Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev 09) (prog-if 00 [VGA controller])
   Subsystem: Lenovo Device [17aa:2207]
MachineType: LENOVO 36984SU
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-23-generic.efi.signed root=UUID=caf95fbd-1395-4761-9ee0-9221edaeab3c ro quiet splash vt.handoff=7
SourcePackage: xserver-xorg-video-intel
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/01/2014
dmi.bios.vendor: LENOVO
dmi.bios.version: GFET48WW (1.27 )
dmi.board.asset.tag: Not Available
dmi.board.name: 36984SU
dmi.board.vendor: LENOVO
dmi.board.version: 0B98401 WIN
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvrGFET48WW(1.27):bd07/01/2014:svnLENOVO:pn36984SU:pvrThinkPadHelix:rvnLENOVO:rn36984SU:rvr0B98401WIN:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 36984SU
dmi.product.version: ThinkPad Helix
dmi.sys.vendor: LENOVO
version.compiz: compiz 1:0.9.12+14.10.20140918-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.56-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.3.2-0ubuntu0.1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.3.2-0ubuntu0.1
version.xserver-xorg-core: xserver-xorg-core 2:1.16.0-1ubuntu1.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.4.0-2ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.914-1~exp1ubuntu4.1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2
xserver.bootTime: Tue Feb  3 08:00:17 2015
xserver.configfile: default
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id                               12893 
 vendor                                     AUO
xserver.version: 2:1.16.0-1ubuntu1.2

** Affects: xserver-xorg-video-intel (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug ubuntu utopic

-- 
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https://bugs.launchpad.net/bugs/1417850

Title:
  Resume from suspend to black screen with mouse pointer on Thinkpad
  Helix

Status in xserver-xorg-video-intel package in Ubuntu:
  New

Bug description:
  This is a fresh 13.10 install on a new Thinkpad Helix. The error is
  intermittent, maybe one out of every five suspends hangs this way.
  Switching to tty works, killing lightdm puts me back to the login
  screen.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: xserver-xorg-video-intel 2:2.99.914-1~exp1ubuntu4.1
  ProcVersionSignature: Ubuntu 3.16.0-23.31-generic 3.16.4
  Uname: Linux 3.16.0-23-generic x86_64
  ApportVersion: 2.14.7-0ubuntu8.1
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  Date: Tue Feb  3 18:59:49 2015
  DistUpgraded: Fresh install
  DistroCodename: utopic
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes, including running git bisection searches
  GraphicsCard:
   Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev 09) (prog-if 00 [VGA controller])
     Subsystem: Lenovo Device [17aa:2207]
  MachineType: LENOVO 36984SU
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-23-generic.efi.signed root=UUID=caf95fbd-1395-4761-9ee0-9221edaeab3c ro quiet splash vt.handoff=7
  SourcePackage: xserver-xorg-video-intel
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/01/2014
  dmi.bios.vendor: LENOVO
  dmi.bios.version: GFET48WW (1.27 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 36984SU
  dmi.board.vendor: LENOVO
  dmi.board.version: 0B98401 WIN
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: dmi:bvnLENOVO:bvrGFET48WW(1.27):bd07/01/2014:svnLENOVO:pn36984SU:pvrThinkPadHelix:rvnLENOVO:rn36984SU:rvr0B98401WIN:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 36984SU
  dmi.product.version: ThinkPad Helix
  dmi.sys.vendor: LENOVO
  version.compiz: compiz 1:0.9.12+14.10.20140918-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.56-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.3.2-0ubuntu0.1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.3.2-0ubuntu0.1
  version.xserver-xorg-core: xserver-xorg-core 2:1.16.0-1ubuntu1.2
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.4.0-2ubuntu2
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.914-1~exp1ubuntu4.1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2
  xserver.bootTime: Tue Feb  3 08:00:17 2015
  xserver.configfile: default
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                               12893 
   vendor                                     AUO
  xserver.version: 2:1.16.0-1ubuntu1.2

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