← Back to team overview

desktop-packages team mailing list archive

[Bug 1418295] [NEW] Black screen after resuming from suspend

 

Public bug reported:

Using Ubuntu 14.10 on a Lenovo Yoga 2, when I resume the laptop from
suspend I frequently (around 50% of the time) get a blank black screen
with a mouse cursor on it, and am unable to login or interact with the
desktop at all. Often (also about 50% of the time) switching over to a
text terminal and killing "unity-panel-service --lockscreen-mode" causes
it to snap out of it and prompt me with the unlock dialog when I switch
back to X.

Using xserver-xorg-video-intel 2:2.99.914-1~exp1ubuntu4.1

ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: xserver-xorg-video-intel 2:2.99.914-1~exp1ubuntu4.1
ProcVersionSignature: Ubuntu 3.16.0-30.40-generic 3.16.7-ckt3
Uname: Linux 3.16.0-30-generic x86_64
.tmp.unity.support.test.0:
 
ApportVersion: 2.14.7-0ubuntu8.1
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Wed Feb  4 20:42:38 2015
DistUpgraded: 2014-11-15 17:52:46,161 DEBUG enabling apt cron job
DistroCodename: utopic
DistroVariant: ubuntu
DkmsStatus: virtualbox, 4.3.18, 3.16.0-30-generic, x86_64: installed
ExtraDebuggingInterest: Yes
GraphicsCard:
 Intel Corporation Haswell-ULT Integrated Graphics Controller [8086:0a16] (rev 09) (prog-if 00 [VGA controller])
   Subsystem: Lenovo Device [17aa:3978]
InstallationDate: Installed on 2014-06-28 (221 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: LENOVO 20266
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-30-generic.efi.signed root=UUID=d1c3a7eb-265e-441f-9aac-eb15636dfe61 ro quiet splash vt.handoff=7
SourcePackage: xserver-xorg-video-intel
UpgradeStatus: Upgraded to utopic on 2014-11-15 (81 days ago)
dmi.bios.date: 06/27/2014
dmi.bios.vendor: LENOVO
dmi.bios.version: 76CN38WW
dmi.board.asset.tag: No Asset Tag
dmi.board.name: Yoga2
dmi.board.vendor: LENOVO
dmi.board.version: 31900058STD
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo Yoga 2 Pro
dmi.modalias: dmi:bvnLENOVO:bvr76CN38WW:bd06/27/2014:svnLENOVO:pn20266:pvrLenovoYoga2Pro:rvnLENOVO:rnYoga2:rvr31900058STD:cvnLENOVO:ct10:cvrLenovoYoga2Pro:
dmi.product.name: 20266
dmi.product.version: Lenovo Yoga 2 Pro
dmi.sys.vendor: LENOVO
version.compiz: compiz 1:0.9.12+14.10.20140918-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.56-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.3.2-0ubuntu0.1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.3.2-0ubuntu0.1
version.xserver-xorg-core: xserver-xorg-core 2:1.16.0-1ubuntu1.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.4.0-2ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.914-1~exp1ubuntu4.1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2
xserver.bootTime: Mon Feb  2 11:10:08 2015
xserver.configfile: default
xserver.errors:
 
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.16.0-1ubuntu1.2
xserver.video_driver: intel

** Affects: xserver-xorg-video-intel (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug compiz-0.9 ubuntu utopic

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xserver-xorg-video-intel in Ubuntu.
https://bugs.launchpad.net/bugs/1418295

Title:
  Black screen after resuming from suspend

Status in xserver-xorg-video-intel package in Ubuntu:
  New

Bug description:
  Using Ubuntu 14.10 on a Lenovo Yoga 2, when I resume the laptop from
  suspend I frequently (around 50% of the time) get a blank black screen
  with a mouse cursor on it, and am unable to login or interact with the
  desktop at all. Often (also about 50% of the time) switching over to a
  text terminal and killing "unity-panel-service --lockscreen-mode"
  causes it to snap out of it and prompt me with the unlock dialog when
  I switch back to X.

  Using xserver-xorg-video-intel 2:2.99.914-1~exp1ubuntu4.1

  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: xserver-xorg-video-intel 2:2.99.914-1~exp1ubuntu4.1
  ProcVersionSignature: Ubuntu 3.16.0-30.40-generic 3.16.7-ckt3
  Uname: Linux 3.16.0-30-generic x86_64
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.14.7-0ubuntu8.1
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Wed Feb  4 20:42:38 2015
  DistUpgraded: 2014-11-15 17:52:46,161 DEBUG enabling apt cron job
  DistroCodename: utopic
  DistroVariant: ubuntu
  DkmsStatus: virtualbox, 4.3.18, 3.16.0-30-generic, x86_64: installed
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   Intel Corporation Haswell-ULT Integrated Graphics Controller [8086:0a16] (rev 09) (prog-if 00 [VGA controller])
     Subsystem: Lenovo Device [17aa:3978]
  InstallationDate: Installed on 2014-06-28 (221 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: LENOVO 20266
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-30-generic.efi.signed root=UUID=d1c3a7eb-265e-441f-9aac-eb15636dfe61 ro quiet splash vt.handoff=7
  SourcePackage: xserver-xorg-video-intel
  UpgradeStatus: Upgraded to utopic on 2014-11-15 (81 days ago)
  dmi.bios.date: 06/27/2014
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 76CN38WW
  dmi.board.asset.tag: No Asset Tag
  dmi.board.name: Yoga2
  dmi.board.vendor: LENOVO
  dmi.board.version: 31900058STD
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Lenovo Yoga 2 Pro
  dmi.modalias: dmi:bvnLENOVO:bvr76CN38WW:bd06/27/2014:svnLENOVO:pn20266:pvrLenovoYoga2Pro:rvnLENOVO:rnYoga2:rvr31900058STD:cvnLENOVO:ct10:cvrLenovoYoga2Pro:
  dmi.product.name: 20266
  dmi.product.version: Lenovo Yoga 2 Pro
  dmi.sys.vendor: LENOVO
  version.compiz: compiz 1:0.9.12+14.10.20140918-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.56-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.3.2-0ubuntu0.1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.3.2-0ubuntu0.1
  version.xserver-xorg-core: xserver-xorg-core 2:1.16.0-1ubuntu1.2
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.4.0-2ubuntu2
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.914-1~exp1ubuntu4.1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2
  xserver.bootTime: Mon Feb  2 11:10:08 2015
  xserver.configfile: default
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.version: 2:1.16.0-1ubuntu1.2
  xserver.video_driver: intel

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/1418295/+subscriptions


Follow ups

References