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[Bug 1418423] [NEW] [Precision M4700, IDT 92HD93BXX, Speaker, Internal] No sound at all

 

Public bug reported:

Sound not working with or without headphones

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: pulseaudio 1:4.0-0ubuntu11
ProcVersionSignature: Ubuntu 3.13.0-45.74-generic 3.13.11-ckt13
Uname: Linux 3.13.0-45-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  mishkita   2095 F.... pulseaudio
 /dev/snd/controlC0:  mishkita   2095 F.... pulseaudio
 /dev/snd/pcmC0D0p:   mishkita   2095 F...m pulseaudio
CurrentDesktop: Unity
Date: Thu Feb  5 10:26:54 2015
InstallationDate: Installed on 2014-08-20 (169 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
SourcePackage: pulseaudio
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  mishkita   2095 F.... pulseaudio
 /dev/snd/controlC0:  mishkita   2095 F.... pulseaudio
 /dev/snd/pcmC0D0p:   mishkita   2095 F...m pulseaudio
Symptom_Jack: Speaker, Internal
Symptom_PulsePlaybackTest: PulseAudio playback test failed
Symptom_Type: No sound at all
Title: [Precision M4700, IDT 92HD93BXX, Speaker, Internal] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/06/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A08
dmi.board.name: 082H3V
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA08:bd02/06/2013:svnDellInc.:pnPrecisionM4700:pvr01:rvnDellInc.:rn082H3V:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Precision M4700
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.

** Affects: pulseaudio (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug trusty

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https://bugs.launchpad.net/bugs/1418423

Title:
  [Precision M4700, IDT 92HD93BXX, Speaker, Internal] No sound at all

Status in pulseaudio package in Ubuntu:
  New

Bug description:
  Sound not working with or without headphones

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: pulseaudio 1:4.0-0ubuntu11
  ProcVersionSignature: Ubuntu 3.13.0-45.74-generic 3.13.11-ckt13
  Uname: Linux 3.13.0-45-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  mishkita   2095 F.... pulseaudio
   /dev/snd/controlC0:  mishkita   2095 F.... pulseaudio
   /dev/snd/pcmC0D0p:   mishkita   2095 F...m pulseaudio
  CurrentDesktop: Unity
  Date: Thu Feb  5 10:26:54 2015
  InstallationDate: Installed on 2014-08-20 (169 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  SourcePackage: pulseaudio
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  mishkita   2095 F.... pulseaudio
   /dev/snd/controlC0:  mishkita   2095 F.... pulseaudio
   /dev/snd/pcmC0D0p:   mishkita   2095 F...m pulseaudio
  Symptom_Jack: Speaker, Internal
  Symptom_PulsePlaybackTest: PulseAudio playback test failed
  Symptom_Type: No sound at all
  Title: [Precision M4700, IDT 92HD93BXX, Speaker, Internal] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/06/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A08
  dmi.board.name: 082H3V
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA08:bd02/06/2013:svnDellInc.:pnPrecisionM4700:pvr01:rvnDellInc.:rn082H3V:rvrA00:cvnDellInc.:ct9:cvr:
  dmi.product.name: Precision M4700
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

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