desktop-packages team mailing list archive

[Roland Illig <roland.illig@xxxxxx>]

Public bug reported:

When I start Apport to report a bug, I have two choices:

1. Run "ubuntu-bug <packagename>"
2. Run "ubuntu-bug"

I chose the latter case.

I was then asked whether my bug falls into one of a few obscure
categories. None of them sounded likely, so I chose "other".

Then, Apport just displayed an error message, saying it "needs a PID" or
something. I have no idea what a PID is, so how am I supposed to
continue filing a bug report?

Instead, Apport should have offered me to pick an application from the list of currently running applications.
Or, to enter a package name.
Or, to enter the name of an executable. (In the case of Apport, "ubuntu-bug ubuntu-bug" doesn't work, which surprised me a lot.)
Or, to enter just a search term, and then choose from a list of packages or executables.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: apport 2.14.1-0ubuntu3.2
ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
Uname: Linux 3.13.0-32-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
CurrentDesktop: Unity
Date: Sat Feb  7 11:40:47 2015
InstallationDate: Installed on 2015-02-07 (0 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
PackageArchitecture: all
SourcePackage: apport
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: apport (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug trusty

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Packages, which is subscribed to apport in Ubuntu.
https://bugs.launchpad.net/bugs/1419252

Title:
  The GUI of Apport quits with an error message "needs PID"

Status in apport package in Ubuntu:
  New

Bug description:
  When I start Apport to report a bug, I have two choices:

  1. Run "ubuntu-bug <packagename>"
  2. Run "ubuntu-bug"

  I chose the latter case.

  I was then asked whether my bug falls into one of a few obscure
  categories. None of them sounded likely, so I chose "other".

  Then, Apport just displayed an error message, saying it "needs a PID"
  or something. I have no idea what a PID is, so how am I supposed to
  continue filing a bug report?

  Instead, Apport should have offered me to pick an application from the list of currently running applications.
  Or, to enter a package name.
  Or, to enter the name of an executable. (In the case of Apport, "ubuntu-bug ubuntu-bug" doesn't work, which surprised me a lot.)
  Or, to enter just a search term, and then choose from a list of packages or executables.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: apport 2.14.1-0ubuntu3.2
  ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
  Uname: Linux 3.13.0-32-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Sat Feb  7 11:40:47 2015
  InstallationDate: Installed on 2015-02-07 (0 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  PackageArchitecture: all
  SourcePackage: apport
  UpgradeStatus: No upgrade log present (probably fresh install)

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