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Re: Schedule Reminders seem not tbe working not working with 2.21 build 20876

 

Thanks Abyot for the quick response.

We will wait for Long on A as you say its on the program side ability to
enrol through SMS

On B its clear SMSes are not yet supported and I though this was being able
to send SMS through the tracked entity dashboard and displaying sent SMSes
in the report.

So even scheduled SMSes are not supported yet? We have scheduled a number
of messages at enrolment, and days before schedule
1. At the program enrolment. For successful enrolment, this one is sent out
[image: Inline image 1]
2. At program stage; these are never sent out
[image: Inline image 2]

Regards


On Fri, Nov 6, 2015 at 5:10 PM, Abyot Gizaw <abyota@xxxxxxxxx> wrote:

> Hi Prosper,
>
> It is two things:
>
> A. Doing things from the program side
> B. Doing things through the tracker or event capture app
>
>
> On A - nothing has been changed. And if I understand you, what you have
> mentioned is something that is being worked from the program side.
>
> On B - at the moment we have no support of SMS related stuff from the
> tracker and event capture apps. The reason for this is we believe the
> server side code for SMS has some issues and that needs some fix.
>
>
> ---
> Thank you,
> Abyot.
>
> On Fri, Nov 6, 2015 at 12:33 PM, Prosper BT <ptb3000@xxxxxxxxx> wrote:
>
>> Dear Abyot,
>>
>> We have been this week working on setting up a program to register
>> tracked entities using SMS - Tracked entity registration parser
>>
>> We have managed to set up everything and able to send SMS that atleast
>> registers data in the program but doesnt enrol the entity into the selected
>> program. We have reported this as bug and Long is working on it. But if
>> this is intentional or know why this is not working you can let us and Long
>> know.
>>
>> We also cant get with  2.21 and 2.20 the scheduled templates triggered
>> during analytics to OUTBOUND mode waiting for the time to be sent out. Is
>> this not supported now that Individual records is no more?
>>
>> Regards
>>
>>
>> --
>> Prosper Behumbiize, MPH
>> Global HISP| University Of Oslo/HISP Uganda
>> +256 752 751 776 | +256 776 139 139
>> ptb3000@xxxxxxxxx | prosper@xxxxxxxxx | Skype: prospertb
>>
>>
>
>


-- 
Prosper Behumbiize, MPH
Global HISP| University Of Oslo/HISP Uganda
+256 752 751 776 | +256 776 139 139
ptb3000@xxxxxxxxx | prosper@xxxxxxxxx | Skype: prospertb

PNG image

PNG image


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