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Solution: DHIS users with Kaspersky Anti-virus and disappearing dashboard items

To: "dhis2-users@xxxxxxxxxxxxxxxxxxx" <dhis2-users@xxxxxxxxxxxxxxxxxxx>
From: "Wilson,Randy" <rwilson@xxxxxxx>
Date: Tue, 18 Sep 2012 11:55:55 +0000
Accept-language: en-US
Thread-index: Ac2VlP8tmvL1WygYRGiFWx/AonhDOQ==
Thread-topic: Solution: DHIS users with Kaspersky Anti-virus and disappearing dashboard items

I'm not sure how many of you have found that your DHIS-2 dashboard charts disappear after 10 or 15 seconds - only to re-appear if you refresh your browser.

I discovered the cause on my computer is Kaspersky Endpoint Secruity 8 Web Anti-Virus protection settings.

In order to resolve this issue, you need to edit Kaspersky settings on your computer and add your DHIS-2 instances to the list of trusted URLs.  See the screen shot below.  If you use DHIS-2 both locally and on the web, you may need to add more than one URL filter.

Randy Wilson
HMIS Advisor, Rwanda


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Follow ups

Re: Solution: DHIS users with Kaspersky Anti-virus and disappearing dashboard items
From: Samuel Cheburet, 2012-09-18
Re: Solution: DHIS users with Kaspersky Anti-virus and disappearing dashboard items
From: wanjala pepela, 2012-09-18