dhis2-users team mailing list archive

[Sam Kasozi <kasozis@xxxxxxxxx>]

Find below the fix to the error message.

---------- Forwarded message ----------
From: Long Ngo Thanh <long.hispvietnam@xxxxxxxxx>
Date: Thu, Jul 23, 2015 at 12:02 PM
Subject: Re: [Dhis2-users] Failed Import for received Messages/ Successful
when Manually Imported [Re-Import]
To: Sam Kasozi <kasozis@xxxxxxxxx>


Hi Sam,

I found the issue and the way to fix it.
This is caused by a logic deep inside of the way DHIS2 search for user.
Basically, the system won't be able to find the user associated with
phonenumber if the "*Allow users to grant own user roles*" is not enabled.

To enable it you have to go to Apps => Settings => Access, then check on
the checkbox "Allow users to grant own user roles"

This checkbox means anyone who can access to the user management page can
add or remove permission for himself/herself.

This is not the best solution but it is the urgent solution.

Long


On Wed, Jul 15, 2015 at 4:48 PM, Alex Tumwesigye <atumwesigye@xxxxxxxxx>
wrote:

> Dear Sam,
>
> According to the log extraction below, it shows redirection (302)
>
> 216.104.201.102 - - [15/Jul/2015:12:05:56 +0300] "GET /dhis/dhis-web-maintenance-mobile/checkNewMessage.action HTTP/1.1" 302 -
>
> 216.104.201.102 - - [15/Jul/2015:12:05:56 +0300] "GET /dhis/dhis-web-commons/security/login.action HTTP/1.1" 200 4110
> 10.0.0.25 - - [15/Jul/2015:12:05:56 +0300] "POST /dhis/sms/smsinput.action?
>
>
> Alex
>
>
> On Wed, Jul 15, 2015 at 4:35 PM, Sam Kasozi <kasozis@xxxxxxxxx> wrote:
>
>> Hi Dapo,
>>
>> I have been trying to look through but have not been able to put a finger
>> on anything.
>>
>> I have attached them in case someone else can find something.
>>
>>
>> regards,
>>
>>
>> Sam Kasozi
>> Information Systems Consultant
>> HISP Uganda | GHSI - Uganda MOH - PH Emergency Operation Center
>> +256 788 993565 | +256 757 662752
>> kasozis@xxxxxxxxx | skasozi@xxxxxxxxxxx <kasozis@xxxxxxxxx> | Skype:
>> sam.kasoziug
>>
>> On Wed, Jul 15, 2015 at 4:22 PM, Dapo Adejumo <dapsyjorge@xxxxxxxxx>
>> wrote:
>>
>>> Hi Sam….from experience, this is usually a little difficult to put a
>>> finger on the cause. What you can do is to check the logs for details
>>> related to the failed messages and see if that can help?
>>>
>>>
>>>
>>> ………………………………………
>>>
>>> *Regards,*
>>>
>>> *Dapo Adejumo*
>>>
>>> *+2348033683677 <%2B2348033683677>*
>>>
>>> *Skype : dapojorge*
>>>
>>>
>>>
>>> *From:* Dhis2-users [mailto:dhis2-users-bounces+dapsyjorge=
>>> gmail.com@xxxxxxxxxxxxxxxxxxx] *On Behalf Of *Sam Kasozi
>>> *Sent:* 15 July, 2015 12:31 PM
>>> *To:* dhis2-users@xxxxxxxxxxxxxxxxxxx
>>> *Subject:* [Dhis2-users] Failed Import for received Messages/
>>> Successful when Manually Imported [Re-Import]
>>>
>>>
>>>
>>> I if any of you has experience this problem with especially version 2.18
>>>
>>>
>>>
>>> All incoming messages Fail. However when manually imported using the
>>> [Re-Import], they are successfully processed and sent to the DHIS2 Inbox.
>>>
>>>
>>>
>>> P.s I have attached a screen shot.
>>>
>>>
>>>
>>>
>>>
>>> regards,
>>>
>>>
>>>
>>>
>>> *Sam Kasozi*
>>> Information Systems Consultant
>>> HISP Uganda | GHSI - Uganda MOH - PH Emergency Operation Center
>>> +256 788 993565 | +256 757 662752
>>>
>>> kasozis@xxxxxxxxx | skasozi@xxxxxxxxxxx <kasozis@xxxxxxxxx> | Skype:
>>> sam.kasoziug
>>>
>>
>>
>> _______________________________________________
>> Mailing list: https://launchpad.net/~dhis2-users
>> Post to     : dhis2-users@xxxxxxxxxxxxxxxxxxx
>> Unsubscribe : https://launchpad.net/~dhis2-users
>> More help   : https://help.launchpad.net/ListHelp
>>
>>
>
>
> --
> Alex Tumwesigye
>
> Technical Advisor - DHIS2 (Consultant),
> Ministry of Health/AFENET
> Kampala
> Uganda
>
> IT Consultant - BarefootPower Uganda Ltd, SmartSolar, Kenya
>
> IT Specialist (Servers, Networks and Security, Health Information Systems
> - DHIS2 ) & Solar Consultant
>
> +256 774149 775, + 256 759 800161
>
> "I don't want to be anything other than what I have been - one tree hill "
>