dhis2-users team mailing list archive

[Timothy Harding <hardingt@xxxxxxxxx>]

Hello Sara!

What version of DHIS2 did you upgrade from? I've had a case where my
favorites started having no values after an upgrade when the period was
silently changed from 'Last _____' to 'This ____'. Do you still get no
results if you recreate the favorite manually? Give that a shot, and if the
results do show up, you can *overwrite* the existing favorite with the new
working one. Good luck!

Timothy Harding
RPCV Vanuatu
Skype: hardingt@xxxxxxxxx
+1 (541) 632-6623

On Thu, Sep 10, 2015 at 7:09 AM, Victor Garcia <vgarciabnz@xxxxxxxxx> wrote:

> You can try clearing the DHIS cache in Data Administration -> Cache
> Statistics.
>
>
> On 10 September 2015 at 15:38, Sara Gaudon <sara@xxxxxxxxxxxxxxxxxxx>
> wrote:
> > Hello! We just updated three instances to version 2.20
> >
> >
> >
> > At first, all of the reports previously set up were ‘no values found.’ I
> had
> > 20 reports total. I did (1)* Analytics table export (from Reports app) –
> > this made some of the reports appear.
> >
> >
> >
> > I also cleared browser cache (from browser, not DHIS app)*. Still, some
> > reports are ‘no values found’ (maybe 10 reports still do not load).
> >
> >
> >
> > My question – in addition to these 2* actions, are there other  things we
> > can do, before and/or after an instance upgrade, to reduce the reporting
> > errors?
> >
> >
> >
> > Thank you.
> >
> >
> >
> >
> >
> >
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> >
>
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