dhis2-users team mailing list archive

["Raminosoa Rabemanantsoa, Tantely" <traminosoa@xxxxxxxxxx>]

Dear All,

As requested, please find here a link to the log file during the DHIS2
crash.

https://drive.google.com/file/d/0BxDzZDbBr_thUjhEUW9URnUwQ1U/view?usp=sharing

Thanks

On Fri, Mar 18, 2016 at 2:58 PM, Morten Olav Hansen <morten@xxxxxxxxx>
wrote:

> Hi Tantely
>
> As Jason say, we need a bit more information. Also I would recommend
> upgrading to Java 8 (as Java 7 is end-of-line, and not supported anymore),
> at the same time upgrading Tomcat to the latest would probably be a good
> idea.
>
> Including the server log at the time of crash is a good start (I would
> guess it's memory related if it's tomcat itself that crashes....)
>
> On Fri, Mar 18, 2016 at 6:50 PM, Jason Pickering <
> jason.p.pickering@xxxxxxxxx> wrote:
>
>> Hi Tantely,
>>
>> Please have a look at our guidelines for reporting a problem.
>> <http://dhis2.github.io/dhis2-docs/master/en/implementer/html/ch09s03.html>
>>
>>
>> Please include the logs of the server when it crashes as this will help
>> to diagnose what the issue might be.
>>
>> Regards,
>> Jason
>>
>>
>> On Fri, Mar 18, 2016 at 12:43 PM, Raminosoa Rabemanantsoa, Tantely <
>> traminosoa@xxxxxxxxxx> wrote:
>>
>>> Hello everyone,
>>>
>>>
>>> I am a new user of DHIS2. I am working with a DHIS2 application that has
>>> already been installed last year inside an Amazon cloud web server.  The
>>> version that we have is DHIS2 2.19. The Tomcat version is 1.7. All the data
>>> elements, organization unit and questionnaires have been integrated into
>>> the system.
>>>
>>>
>>> We are observing odd situation such as Tomcat is crashing each time a
>>> couple of users (15+) are accessing DHIS2 simultaneously, especially when
>>> they are using the DHIS2 Data Capture within tablets. DHIS2 is only back
>>> after restarting Tomcat.
>>>
>>>
>>> Do you know the Server and JVM memory specifications that are
>>> recommended to expect about 300 concurrent DHIS2 users?
>>>
>>>
>>> Here are some Java environment variables and server caracteristics that
>>> we are using:
>>>
>>>
>>> Java opts:           -Xms1024m -Xmx2048m -XX:PermSize=256m
>>> -XX:MaxPermSize=512m
>>>
>>> Java version:     1.7.0_91
>>>
>>> OS name:            Linux
>>>
>>> OS architecture:    amd64
>>>
>>> OS version:    4.1.10-17.31.amzn1.x86_64
>>>
>>> Server memory:    Mem Total in JVM: 1243 Free in JVM: 547 Max Limit: 1820
>>>
>>> CPU cores:    2
>>>
>>> Server RAM: 3.75 G
>>>
>>>
>>> Thank you for your support!
>>>
>>>
>>> Tantely.
>>>
>>> *This message and its attachments are confidential and solely for the
>>> intended recipients. If received in error, please delete them and notify
>>> the sender via reply e-mail immediately.*
>>> _______________________________________________
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>>>
>>>
>>
>>
>> --
>> Jason P. Pickering
>> email: jason.p.pickering@xxxxxxxxx
>> tel:+46764147049
>>
>> _______________________________________________
>> Mailing list: https://launchpad.net/~dhis2-users
>> Post to     : dhis2-users@xxxxxxxxxxxxxxxxxxx
>> Unsubscribe : https://launchpad.net/~dhis2-users
>> More help   : https://help.launchpad.net/ListHelp
>>
>>
>
>
> --
> Morten
>



-- 
*Tantely Raminosoa*
*Data Officer*
Management Sciences for Health
Madagascar-Antananarivo Madagascar
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E-mail: traminosoa@xxxxxxxxxx
Skype: traminosoa
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-- 
*This message and its attachments are confidential and solely for the 
intended recipients. If received in error, please delete them and notify 
the sender via reply e-mail immediately.*