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SMS Not finding Users Associated with Phones

 

Hi everyone,

Am having a slight problem with SMS. Seems a similar problem occurred in
the past as well:
https://lists.launchpad.net/dhis2-users/msg06374.html

I am using v2.23 build 22905

I am trying to send an SMS through to a dhis2 instance. I can send out SMS
fine and the instance is receiving the SMS through the android gateway app
(I can seem them appear as received SMS in DHIS2). The problem I am having
is that I get an SMS back on my phone saying there is no user associated
with the number. When I check DHIS2 though, I can see that the SMS number
is recognized as belonging to the user I have associated with the number
(smsdemo) as it is marked as the receiver in all outgoing SMS and the
sender in all incoming SMS.

[image: Inline image 4]

The log seems to indicate it is unable to find any user role associated
with the user:

[image: Inline image 5]

I have assigned the user data entry and analysis roles, and assigned them
to a single org unit as shown below:

[image: Inline image 3]


Maybe I am missing a step however?

Thanks,
Nick​


-- 
Shurajit Dutta
Health Information Consultant

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