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Re: SMS Not finding Users Associated with Phones

 

Hi Shurajit,

The only way we managed to get it to work was by enabling the option of
'Allow user to grant own user roles', under the System Access settings as
per the link below.

https://lists.launchpad.net/dhis2-users/msg07761.html


regards,

Sam Kasozi
+256 788-993-565
Skype: sam.kasoziug

On Mon, May 9, 2016 at 8:34 AM, Shurajit Dutta <shurajitdutta@xxxxxxxxx>
wrote:

> Hi everyone,
>
> Am having a slight problem with SMS. Seems a similar problem occurred in
> the past as well:
> https://lists.launchpad.net/dhis2-users/msg06374.html
>
> I am using v2.23 build 22905
>
> I am trying to send an SMS through to a dhis2 instance. I can send out SMS
> fine and the instance is receiving the SMS through the android gateway app
> (I can seem them appear as received SMS in DHIS2). The problem I am having
> is that I get an SMS back on my phone saying there is no user associated
> with the number. When I check DHIS2 though, I can see that the SMS number
> is recognized as belonging to the user I have associated with the number
> (smsdemo) as it is marked as the receiver in all outgoing SMS and the
> sender in all incoming SMS.
>
> [image: Inline image 4]
>
> The log seems to indicate it is unable to find any user role associated
> with the user:
>
> [image: Inline image 5]
>
> I have assigned the user data entry and analysis roles, and assigned them
> to a single org unit as shown below:
>
> [image: Inline image 3]
>
>
> Maybe I am missing a step however?
>
> Thanks,
> Nick​
>
>
> --
> Shurajit Dutta
> Health Information Consultant
>
>
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