dhis2-users team mailing list archive

[Olav Poppe <olav.poppe@xxxxxx>]

Hi, I can add that I have the same problem on two different servers: logging in with Chrome (or Safari) does not work, Firefox works fine. Instances are both 2.24 build. Nginx 1.4.6 are running on both servers. Both servers have other non-2.24 instances that does not have the same problem.

To add to the problem, the DHIS 2 top menu does not work in Firefox, e.g. nothing works…Not sure if that’s a general problem or not. Again, menu works in non-24 instances.

Regards
Olav




> 19. jul. 2016 kl. 14.41 skrev ifeanyiokoye@xxxxxxxxx:
> 
> Dear Bob,
> I am having this same issue to with Chrome. After entering the log in credentials, it opens a page with API data and does not log in. If I am lucky and have a data entry page open, then I can log in at the prompt and that works. 
> Our instance is set to load the dashboard as the opening page.
> 
> Have to keep struggling with it till it eventually logs in. 
> 
> Thanks
>   Original Message  
> From: Bob Jolliffe
> Sent: Tuesday, 19 July 2016 14:58
> To: Ntawuyirusha Emmanuel
> Cc: dhis2-users
> Subject: Re: [Dhis2-users] Browser not working
> 
> Hi Emmanuel
> 
> I am following up on a separate thread. I'll copy you into that.
> 
> I see it is a problem, seemingly related to chrome mishandling the
> JSESSIONID cookie so even though the credentials are tested and dhis2
> logs a successful authentication, the browser cookie doesn't match the
> session id in dhis and so you don't get in. I am really not sure why
> What I also don't know is what might have changed to cause this to
> happen. I am assuming you didn't just wake up one morning and this
> started to happen. There has been some change to nginx configuration
> or dhis2 upgrade or something similar.
> 
> On 19 July 2016 at 14:40, Ntawuyirusha Emmanuel <ntawemma@xxxxxxxxx> wrote:
>> i tried to uninstall and reinstall it again but the issue is still
>> remaining, Note that this is happening to all users using Goggle Chrome as
>> most of them are familiar with it.
>> 
>> Regards
>> 
>> On Mon, Jul 18, 2016 at 7:49 PM, Knut Staring <knutst@xxxxxxxxx> wrote:
>>> 
>>> Maybe try to reinstall Chrome.
>>> 
>>> Knut
>>> 
>>> 
>>> On Tuesday, July 19, 2016, Ntawuyirusha Emmanuel <ntawemma@xxxxxxxxx>
>>> wrote:
>>>> 
>>>> Thank you Bob,
>>>> 
>>>> I tried to use New Incognito windows and Clear browsing data but the
>>>> issue is remaining for Google Chrome , actually when we restart the server
>>>> the username and password work only once and then after the problem persist.
>>>> we are still waiting for your support.
>>>> 
>>>> Regards
>>>> 
>>>> On Mon, Jul 18, 2016 at 12:42 PM, Bob Jolliffe <bobjolliffe@xxxxxxxxx>
>>>> wrote:
>>>>> 
>>>>> oops, forgot users ...
>>>>> 
>>>>> ---------- Forwarded message ----------
>>>>> From: Bob Jolliffe <bobjolliffe@xxxxxxxxx>
>>>>> Date: 18 July 2016 at 11:40
>>>>> Subject: Re: [Dhis2-users] Browser not working
>>>>> To: Emmanuel Ntawuyirusha <ntawemma@xxxxxxxxx>
>>>>> 
>>>>> 
>>>>> Hi Emmanuel
>>>>> 
>>>>> If it works with firefox then it is really likely to be a chrome cache
>>>>> issue. Try and login with chrome incognito mode. If that works then
>>>>> you can be reasonably sure.
>>>>> 
>>>>> If so, then try ...
>>>>> 
>>>>> https://www.dhis2.org/tutorials/how-to-really-clear-browser-cache
>>>>> 
>>>>> Bob
>>>>> 
>>>>> On 18 July 2016 at 11:08, Emmanuel Ntawuyirusha <ntawemma@xxxxxxxxx>
>>>>> wrote:
>>>>>> Deal all, we are facing the issue of using Google Chrome, when using
>>>>>> username and password there is a message saying wrong username and
>>>>>> password.
>>>>>> But it is working well with Mozilla Firefox. We tried to clean cash
>>>>>> but
>>>>>> nothing improved
>>>>>> Does any one know what to do to fix this problem.
>>>>>> 
>>>>>> 
>>>>>> _______________________________________________
>>>>>> Mailing list: https://launchpad.net/~dhis2-users
>>>>>> Post to : dhis2-users@xxxxxxxxxxxxxxxxxxx
>>>>>> Unsubscribe : https://launchpad.net/~dhis2-users
>>>>>> More help : https://help.launchpad.net/ListHelp
>>>>>> 
>>>>> 
>>>>> _______________________________________________
>>>>> Mailing list: https://launchpad.net/~dhis2-users
>>>>> Post to : dhis2-users@xxxxxxxxxxxxxxxxxxx
>>>>> Unsubscribe : https://launchpad.net/~dhis2-users
>>>>> More help : https://help.launchpad.net/ListHelp
>>>> 
>>>> 
>>>> 
>>>> 
>>>> --
>>>> *Mr. Emmanuel NTAWUYIRUSHA*
>>>> HMIS/MOH
>>>> Telephone: *+250 788408772*
>>>> Email: ntawemma@xxxxxxxxx
>>>> "Do Good. Do It Well."
>>>> 
>>> 
>>> 
>>> --
>>> Knut Staring
>>> Dept. of Informatics, University of Oslo
>>> Norway: +4791880522
>>> Skype: knutstar
>>> http://dhis2.org
>>> 
>> 
>> 
>> 
>> --
>> *Mr. Emmanuel NTAWUYIRUSHA*
>> HMIS/MOH
>> Telephone: *+250 788408772*
>> Email: ntawemma@xxxxxxxxx
>> "Do Good. Do It Well."
>> 
> 
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> Post to : dhis2-users@xxxxxxxxxxxxxxxxxxx
> Unsubscribe : https://launchpad.net/~dhis2-users
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> 
> _______________________________________________
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> Post to     : dhis2-users@xxxxxxxxxxxxxxxxxxx
> Unsubscribe : https://launchpad.net/~dhis2-users
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