dhis2-users team mailing list archive

[Knut Staring <knutst@xxxxxxxxx>]

*(Forwarding from dhis-mobile@xxxxxxxxxxx <dhis-mobile@xxxxxxxxxxx> Knut)*

*Hi all,*

Actually where are working in a DHIS 2 2.24 implementation with HISP
Colombia Consultants Marko García and Helder Castrillon.

We tried to use the Apps: DHIS 2 Tracker Capture and DHIS 2 Event Capture
(On latest version as well), however an issue message is showed once we try
to send information from Mobile devices (Cell Phone and tablets) to server.
following, you will check the related issue messages:

*{"httpStatus":"Conflict","httpStatusCode":409,"status":"WARNING","message":"One
more conflicts encountered, please check import
summary.","response":{"responseType":"ImportSummaries","imported":0,"updated":0,"deleted":0,"ignored":1,"importSummaries":[{"responseType":"ImportSummary","status":"ERROR","description":"Event.trackedEntityInstance
does not point to a valid tracked entity instance:
UvruyIVLt5u","importCount":{"imported":0,"updated":0,"ignored":1,"deleted":0}}]}}*

*{"httpStatus":"Conflict","httpStatusCode":409,"status":"ERROR","message":"TrackedEntityInstance
does not exist."}*


*{"httpStatus":"Internal Server
Error","httpStatusCode":500,"status":"ERROR"}*

We checked sharing permissions for Data Elements, program, option sets,
etc. And using a PC, the program runs normally and the information that is
typed is saved without issue.

Would you mind checking with us this issue to get a root cause for it,
please?

We need to solve this APP issue ASAP, because we will do a workflow in
situs testing work on the next days, That to continue actions with DHIS2
implementation in Honduras.

Please let us know if it is possible to get a skype call to show you in
detail this issue.

Best Regards,




*ISC. Carlos M. Herrera SierraSESAL/UGI9715-2987ugicarlosm@xxxxxxxxx
<ugicarlosm@xxxxxxxxx>*

-- 
Knut Staring
Dept. of Informatics, University of Oslo
Norway: +4791880522
Skype: knutstar
http://dhis2.org