dhis2-users team mailing list archive

[Erling Fjelstad <erling@xxxxxxxxx>]

Hello,
It seems like you have an error while trying to send the tracked entity
instance to the server. It is difficult to tell exactly what is the problem
when you get 'Internal server error'. I guess I would need to look at your
server for resolving this.

Regards,
Erling - DHIS2 Android Team

On Wed, Nov 23, 2016 at 5:29 PM, Knut Staring <knutst@xxxxxxxxx> wrote:

>
> *(Forwarding from dhis-mobile@xxxxxxxxxxx <dhis-mobile@xxxxxxxxxxx> Knut)*
>
> *Hi all,*
>
> Actually where are working in a DHIS 2 2.24 implementation with HISP
> Colombia Consultants Marko García and Helder Castrillon.
>
> We tried to use the Apps: DHIS 2 Tracker Capture and DHIS 2 Event Capture
> (On latest version as well), however an issue message is showed once we try
> to send information from Mobile devices (Cell Phone and tablets) to server.
> following, you will check the related issue messages:
>
> *{"httpStatus":"Conflict","httpStatusCode":409,"status":"WARNING","message":"One
> more conflicts encountered, please check import
> summary.","response":{"responseType":"ImportSummaries","imported":0,"updated":0,"deleted":0,"ignored":1,"importSummaries":[{"responseType":"ImportSummary","status":"ERROR","description":"Event.trackedEntityInstance
> does not point to a valid tracked entity instance:
> UvruyIVLt5u","importCount":{"imported":0,"updated":0,"ignored":1,"deleted":0}}]}}*
>
> *{"httpStatus":"Conflict","httpStatusCode":409,"status":"ERROR","message":"TrackedEntityInstance
> does not exist."}*
>
>
> *{"httpStatus":"Internal Server
> Error","httpStatusCode":500,"status":"ERROR"}*
>
> We checked sharing permissions for Data Elements, program, option sets,
> etc. And using a PC, the program runs normally and the information that is
> typed is saved without issue.
>
> Would you mind checking with us this issue to get a root cause for it,
> please?
>
> We need to solve this APP issue ASAP, because we will do a workflow in
> situs testing work on the next days, That to continue actions with DHIS2
> implementation in Honduras.
>
> Please let us know if it is possible to get a skype call to show you in
> detail this issue.
>
> Best Regards,
>
>
>
>
> *ISC. Carlos M. Herrera SierraSESAL/UGI9715-2987ugicarlosm@xxxxxxxxx
> <ugicarlosm@xxxxxxxxx>*
>
> --
> Knut Staring
> Dept. of Informatics, University of Oslo
> Norway: +4791880522
> Skype: knutstar
> http://dhis2.org
>
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