dhis2-users team mailing list archive

[Prosper BT <ptb3000@xxxxxxxxx>]

Dear Arun,

This is related to how you configured the user's search facility, instead
of assigning the entire Orgunit tree, you picked a number of levels

Check under Users, the option "Assign search Org unit"

[image: Inline image 1]

Regards

Prosper Behumbiize, MPH
DHIS2 Implementation| HISP Uganda
prosper@xxxxxxxxxxxxxx <ptb3000@xxxxxxxxx> | prosper@xxxxxxxxx | Skype:
prospertb

On Thu, Mar 23, 2017 at 12:23 PM, Marc Garnica <marcgarnica13@xxxxxxxxx>
wrote:

> Hi! It might be something related to how you configured the entry and
> output orgunits in your user set up. Could please provide a snapshot of
> your user edit screen?
>
>
> Marc
>
> On 23 Mar 2017 10:17 a.m., "Arun Paul" <paul.arun@xxxxxxxxx> wrote:
>
>>
>> Hi all,
>>
>> I am using DHIS2 Tracker for managing the health data population in
>> villages around a hospital. The organisation units are arranged in a
>> hierarchy of 3 levels as given below.
>>
>> Referral Center
>> +-Cluster
>>    +-Village
>>
>>
>> After training the hospital staff on configuring organisation units and
>> let them practice on the system I ended up with a weird problem.
>>
>> Although the hierarchy levels are intact, the org units are rendered in a
>> wrong structure in the search filter of tracker capture. Please find the
>> screenshot.
>> You can see that things are properly arranged in the left pane, but not
>> the same in the search criteria. It shows the corrupted structure also in
>> Maintenance-> Org units -> Hierarchy operations. But after checking the
>> database I do not see any problem with the org unit hierarchy level and the
>> parent org unit.
>> What could have gone wrong?
>>
>> I can definitely recover the system using an older backup. But I am
>> wondering how to fix this if it happens again in the future.
>>
>> Thanks in advance,
>> Arun
>>
>>
>>
>>
>>
>> Cheers,
>> - Arun Paul
>>
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