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Re: Problem rendering a pivot table

 

Hi Chris,

This normally is a result of loading a pivot with "too much" data. What too
much is is not entirely clear and can depend on a number of factors. Do you
get an "Aww snap!" message in the browser? Are you trying to load a "big"
pivot with lots of data?

If possible,  I would suggest to load smaller subsets of data or use the
"Download CSV" function if you are experiencing this issue.


​

Also, any browser console and/or server messages when executing the pivot
would be helpful to diagnose the problem.

Regards,
Jason


On Tue, Jun 20, 2017 at 4:46 PM, Chris van Hasselt <CVanHasselt@xxxxxxxxxx>
wrote:

> We are experiencing a problem running pivot tables on  version 2.26 of
> DHIS 2.   When the data is requested via the API, the data is returned very
> quickly. However when we  launch a pivot table, specifically with the all
> the data elements, the pivot table hangs.
>
>
>
> From what we can tell via the Chrome developer tools (and other tools),
> there is a lot of Javascript garbage collection.  The same sort of behavior
> happens in IE and Firefox, but the upshot is that the pivot table hangs as
> it is trying to render, and eventually the browser crashes.
>
>
>
> Has anyone seen this type of thing before?  Any suggestions on what to
> look for?
>
>
>
> Thanks in advance,
>
> CvH
>
>
>
> *Chris van Hasselt* | *IT Project Manager*
>
> 359 Blackwell Street, Suite 200 | Durham, NC  27701
>
> O: 919.544.7040 x11271 | cvanhasselt@xxxxxxxxxx |
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-- 
Jason P. Pickering
email: jason.p.pickering@xxxxxxxxx
tel:+46764147049

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