dhis2-users team mailing list archive

[Mike Johnson <mjohnson@xxxxxxx>]

Is anyone able to help me troubleshoot a problem with the browser-based mobile client (smartphone) in Chrome and Firefox.



When entering data using the URL: /dhis/mobile/data-entry, I am receiving this error: "No organisation units available for data entry." The server is logging a java.lang.NullPointerException

If I try to enter data in a dataset at Level 1 or Level 2, there is no error. If the dataset is at Level 3 or 4 in the hierarchy, the error is flagged. In an Incognito Browser window, the browser redirects to /dhis/mobile/index automatically and the error disappears.

I have tested this with multiple users, brand new users, and different user roles, including superuser role. If a superuser has access to datasets for Org Units at Level 1 and Level 2, then other users who sign in on the same browser will also have access to enter data at these levels until the cache is cleared. Then the error message about organization units will be shown.



I entered a bug report (https://jira.dhis2.org/browse/DHIS2-2013 ) in case this is something others are experiencing.

Thank you for your assistance!

Mike Johnson, MSc
Senior Analyst | Monitoring, Evaluation, and Quality Improvement
Partners In Health
Skype: mjohnson@xxxxxxx<mailto:mjohnson@xxxxxxx> | Phone: 857.206.5246