dhis2-users team mailing list archive

[Knut Staring <knutst@xxxxxxxxx>]

Just a quick thought: Could it be that your user is NOT assigned to an
OrgUnit?  Or not to the Root? Or assigned to more than one?

Knut

On Fri, Sep 1, 2017 at 2:46 PM, Astrid Knoblauch <astrid.knoblauch@xxxxxx>
wrote:

> Full bug report:
>
> clearing the cache does not solve the issue. here's the required
> information:
>
>    - DHIS2 version: 2.27 (we have been running it with 2.22 with the same
>    server settings, and it did work)
>    - Web browser including version: Firefox, 55.0.3. (32bit)
>    - Operating system including version: Windows 8.1 and 10
>    - Servlet container / Tomcat log: Provide any output in the Tomcat log
>    (typically catalina.out) related to your problem. See attached.
>    - Web browser console: In the Chrome web browser, click F12, then
>    "Console", and look for exceptions related to your problem. See
>    attached.
>    - Actions leading to the problem: Describe as clearly as possible
>    which steps you take leading to the problem or exception. 1. I am
>    creating unit organisations (parent and a couple of others). 2. I want to
>    create organisation unit group.
>    - Problem description: Describe the problem clearly, why you think it
>    is a problem and which behavior you would expect from the system. Two
>    problems: (1) In the organisation units I cannot edit the parent
>    organisation (see screen shot attached). (2) In the organisation unit
>    groups, the organisation unit tree is not displaying, instead it says
>    'determining your root organisation units' (see screen shot attached).
>    - Java Server version: 1.8.
>    - Server version of PostGRESQL = 9.6.4.1
>    - Tomcat version: 9.0.0.M26
>
> In addition, we have imported data from 2.22 and it does work, i.e. the
> tree shows, but we don't know if that fixes the issue or what the problem
> is what caused it, hence, the issue could come back.
>
> Thanks a lot for your help,
>
> Astrid
>
>
> On 9/1/2017 1:05 PM, Astrid Knoblauch wrote:
>
> Hi,
>
> When wanting to create a 'organisation unit group' the organisation unit
> tree won't display instead it says "Determining your root organisation
> unit".
>
> How do I get the organisation unit tree to display? Thanks!
>
> Astrid
>
>
>
>
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-- 
Knut Staring
Dept. of Informatics, University of Oslo
Norway: +4791880522
Skype: knutstar
http://dhis2.org