dhis2-users team mailing list archive

[GROUT, Lise <groutl@xxxxxxx>]

2.27
 
From: Knut Staring [mailto:knutst@xxxxxxxxx] 
Sent: 05 September 2017 11:49
To: GROUT, Lise
Cc: dhis1-users; RAMON JOSE JIMENEZ POMARETA
Subject: Re: [Dhis2-users] Issues with log in and dashboard loading
 
There were similar complaints on the list recently. What version of DHIS2?
 

Knut

 
On Tue, Sep 5, 2017 at 11:42 AM, GROUT, Lise <groutl@xxxxxxx> wrote:
Dear all, 
 
We are having two important issues: Problem 1 with log in / Problem 2 with dashboard. 
 
Please find below and attached more details on our problems. Has anyone experienced this before?
 
-        Screen1: Log in with the credentials of Kingsley Asiedu, who should appear as KA and see 3 dashboards. 
o   Problem 1: He appears as SJ (who is another user)
o   Problem 2: He sees the dashboard but
§  Not all the widgets appear
§  The widgets are blank and are not loaded
-        Screen2: Log in with the credentials of Lise Grout, who is superuser, should appear as LG and see all dashboards.
o   Problem 1: She still appears as SJ
o   Problem 2: She sees all dashboards which are loading correctly ༯span> No problem
-        Screen3: If she goes to “Account settings”, she sees she correctly log in as lise.grout
o   Problem 1: Despite appearing weirdly, the username is rightly lise.grout
-        Screen4: Second log in with the credentials of Kingsley Asiedu (first user)
o   Problem 1: He still appears as SJ
o   Problem 2: He now can see all the 3 dashboards loading correctly
-        Screen5: If he goes to “Account settings”, he sees he correctly log in as kinglsey.asiedu
 
Problem 1: Why do we have this problem with log in where we appear as another user, even though in “Account settings” we appear correctly… ?
Problem 2: Why the dashboards do not upload correctly for some users, unless a superuser first login on the same computer… ?
 
Best
Lise
 
 
Dr. Lise Grout
Epidemiologist
 
World Health Organization
Department of Neglected Tropical Diseases (HTM/NTD/IDM)
Innovative and Intensified Disease Management Unit
20, Avenue Appia; CH-1211 Geneva 27
Tel. +41 22 791 2341
Mobile +41 79 290 68 61
Skype: tigrouveto
http://www.who.int/neglected_diseases
 


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-- 
Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org