dhis2-users team mailing list archive

[Knut Staring <knutst@xxxxxxxxx>]

Linking this thread to the earlier started by Ramon and the JIRA issue he
created:

https://lists.launchpad.net/dhis2-devs/msg50012.html

https://jira.dhis2.org/browse/DHIS2-2102

Knut


On Tue, Sep 5, 2017 at 11:50 AM, GROUT, Lise <groutl@xxxxxxx> wrote:

> 2.27
>
>
>
> *From:* Knut Staring [mailto:knutst@xxxxxxxxx]
> *Sent:* 05 September 2017 11:49
> *To:* GROUT, Lise
> *Cc:* dhis1-users; RAMON JOSE JIMENEZ POMARETA
> *Subject:* Re: [Dhis2-users] Issues with log in and dashboard loading
>
>
>
> There were similar complaints on the list recently. What version of DHIS2?
>
>
>
> Knut
>
>
>
> On Tue, Sep 5, 2017 at 11:42 AM, GROUT, Lise <groutl@xxxxxxx> wrote:
>
> Dear all,
>
>
>
> We are having two important issues: Problem 1 with log in / Problem 2 with
> dashboard.
>
>
>
> Please find below and attached more details on our problems. Has anyone
> experienced this before?
>
>
>
> -        Screen1: Log in with the credentials of Kingsley Asiedu, who
> should appear as KA and see 3 dashboards.
>
> o   Problem 1: He appears as SJ (who is another user)
>
> o   Problem 2: He sees the dashboard but
>
> §  Not all the widgets appear
>
> §  The widgets are blank and are not loaded
>
> -        Screen2: Log in with the credentials of Lise Grout, who is
> superuser, should appear as LG and see all dashboards.
>
> o   Problem 1: She still appears as SJ
>
> o   Problem 2: She sees all dashboards which are loading correctly ༯span>
> No problem
>
> -        Screen3: If she goes to “Account settings”, she sees she
> correctly log in as lise.grout
>
> o   Problem 1: Despite appearing weirdly, the username is rightly
> lise.grout
>
> -        Screen4: Second log in with the credentials of Kingsley Asiedu
> (first user)
>
> o   Problem 1: He still appears as SJ
>
> o   Problem 2: He now can see all the 3 dashboards loading correctly
>
> -        Screen5: If he goes to “Account settings”, he sees he correctly
> log in as kinglsey.asiedu
>
>
>
> Problem 1: Why do we have this problem with log in where we appear as
> another user, even though in “Account settings” we appear correctly… ?
>
> Problem 2: Why the dashboards do not upload correctly for some users,
> unless a superuser first login on the same computer… ?
>
>
>
> Best
>
> Lise
>
>
>
>
>
> Dr. Lise Grout
>
> *Epidemiologist*
>
>
>
> *World Health Organization*
>
> *Department of Neglected Tropical Diseases (HTM/NTD/IDM)*
> *Innovative and Intensified Disease Management Unit*
> *20, Avenue Appia; CH-1211 Geneva 27*
> *Tel. **+41 22 791 2341 <+41%2022%20791%2023%2041>*
>
> *Mobile +41 79 290 68 61 <+41%2079%20290%2068%2061>*
>
> *Skype: tigrouveto*
>
> http://www.who.int/neglected_diseases
>
>
>
>
> _______________________________________________
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>
>
>
>
>
> --
>
> Knut Staring
>
> Dept. of Informatics, University of Oslo
>
> Norway: +4791880522 <+47%20918%2080%20522>
>
> Skype: knutstar
>
> http://dhis2.org
>



-- 
Knut Staring
Dept. of Informatics, University of Oslo
Norway: +4791880522
Skype: knutstar
http://dhis2.org