dhis2-users team mailing list archive

[Ramón José Jiménez Pomareta <dhis2@xxxxxxxxxxx>]

Analyzing the log, I think (and hope) this disappearing users issue could
be due to the problem Viet Nguyen mentions on our ticket
https://jira.dhis2.org/browse/DHIS2-2394

The mentioned problem (https://jira.dhis2.org/browse/DHIS2-1969) could be
the cause.

Our 2.27 version is from July 28th while this multiselect problem was fixed
on 2.27 July 31th :)

We will keep you informed.

That's the log that induces me to think that.

* INFO  2017-08-06 22:13:05,231 'auseradmin' update
org.hisp.dhis.user.User, name: User NAME, uid: USERNAMEID
(AuditLogUtil.java [ajp-bio-8010-exec-21])
* INFO  2017-09-14 11:53:07,411 'theconcerneduser' update
org.hisp.dhis.user.User, name: User NAME, uid: USERNAMEID
(AuditLogUtil.java [ajp-bio-8010-exec-20])
* INFO  2017-10-17 12:39:30,002 'auseradmin' update
org.hisp.dhis.user.UserGroup, name: GROUPNAME, uid: GROUPID
(AuditLogUtil.java [ajp-bio-8010-exec-12])
* INFO  2017-10-18 11:48:19,825 'auseradmin' update
org.hisp.dhis.user.UserGroup, name: GROUPNAME, uid: GROUPID
(AuditLogUtil.java [ajp-bio-8010-exec-5])
* INFO  2017-10-18 11:54:08,088 'auseradmin' update
org.hisp.dhis.user.UserGroup, name: GROUPNAME, uid: GROUPID
(AuditLogUtil.java [ajp-bio-8010-exec-6])
* INFO  2017-10-18 13:19:54,414 'astandardUser??' update
org.hisp.dhis.user.UserGroup, name: GROUPNAME, uid: GROUPID
(AuditLogUtil.java [ajp-bio-8010-exec-7])
* INFO  2017-10-18 14:54:48,160 'auseradmin' update
org.hisp.dhis.user.User, name: User NAME, uid: USERNAMEID
(AuditLogUtil.java [ajp-bio-8010-exec-11])
* INFO  2017-10-18 14:54:48,161 'auseradmin' update
org.hisp.dhis.user.User, name: User NAME, uid: USERNAMEID
(AuditLogUtil.java [ajp-bio-8010-exec-11])
* INFO  2017-10-18 14:54:48,172 'auseradmin' update
org.hisp.dhis.user.UserGroup, name: GROUPNAME , uid: GROUPID
(AuditLogUtil.java [ajp-bio-8010-exec-11])




2017-10-19 21:46 GMT+02:00 Greg Rowles <greg.rowles@xxxxxxxxx>:

> Hi Lise
>
> Is it possible to look at server log files to monitor any unusual activity?
>
> On Thu, Oct 19, 2017 at 7:09 PM, GROUT, Lise <groutl@xxxxxxx> wrote:
>
>> Dear all,
>>
>>
>>
>> We are having a problem for the last two days: users are disappearing
>> from user groups!
>>
>>    - they used to be part of a user group and they previously entered
>>    data in programs available for this user groups
>>    - but yesterday and today, when they loged in, they were not granted
>>    acces to the program in event capture and when we checked, they were not
>>    part anymore to the user group...
>>
>> This happened to (to our knowledge...) 2 users, in 2 different user
>> groups and 2 different programs...
>>
>> Additionally to this, when I go to normal User App and try to add them
>> back to the user group, it does not work... Unless we do it through the Web
>> API...
>>
>> Any idea of why this is happening? And how we can solve the problem?
>>
>> I have opened a JIRA: https://jira.dhis2.org/browse/DHIS2-2394
>>
>> Please this is quite a serious problem as it prevents users from entering
>> data in the platform, and the behavior is quite unpredictable, so other
>> users may disappear from their user groups…
>>
>>
>>
>> Thanks!
>>
>> Lise.
>>
>>
>>
>>
>>
>> Dr. Lise Grout
>>
>> *Epidemiologist*
>>
>>
>>
>> *World Health Organization*
>>
>> *Department of Neglected Tropical Diseases (HTM/NTD/IDM)*
>> *Innovative and Intensified Disease Management Unit*
>> *20, Avenue Appia; CH-1211 Geneva 27*
>> *Tel. **+41 22 791 2341 <+41%2022%20791%2023%2041>*
>>
>> *Mobile +41 79 290 68 61 <+41%2079%20290%2068%2061>*
>>
>> *Skype: tigrouveto*
>>
>> http://www.who.int/neglected_diseases
>>
>>
>>
>> _______________________________________________
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>>
>>
>
>
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