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Message #15064
Re: [Dhis2-devs] Organisation Units repetitive structure
Thank you Calle,
I have verified the mentioned query and followed the mentioned steps. The org units hierarchy in the db are correct.
I think this is more of a front end error related to extjs because the error is only showing in specific places of my DHIS2 instance and not all of them (e.g. the data entry and tracker capture show the correct org unit structure)
Please advise?
Thank you again for your invaluable help.
All the best,
Bernard
Bernard Sadaka
Information Management Advisor
Première Urgence - Aide Médicale Internationale
Nehmeh Building, Sanine Street, Chiyah, 3rd Floor
Ain el Remmaneh, Beirut, Lebanon
E-mail: <mailto:lib.ima@xxxxxxxxxx> lib.ima@xxxxxxxxxx
Cell: +961 71 004 881 (208)
Skype: imapuami
Website: <https://www.pu-ami.org/> https://www.pu-ami.org
From: Calle Hedberg [mailto:calle.hedberg@xxxxxxxxx]
Sent: Tuesday, January 30, 2018 1:11 PM
To: Knut Staring <knutst@xxxxxxxxx>
Cc: Bernard Sadaka (IM Advisor) <lib.ima@xxxxxxxxxx>; DHIS 2 Users list <dhis2-users@xxxxxxxxxxxxxxxxxxx>; DHIS 2 developers <dhis2-devs@xxxxxxxxxxxxxxxxxxx>
Subject: Re: [Dhis2-devs] [Dhis2-users] Organisation Units repetitive structure
Bernard,
I would suggest the following to easily cross-check that your hierarchy is correctly defined:
1. Go to Data Administration -> Maintenance -> Select "Update Organisation Unit Paths"
2. In the Data Admin menu, select and run "Generate Resource Tables"
3. Set up and run an SQL VIew (also in Data Admin) like this:
SELECT ou.hierarchylevel, ou.name <http://ou.name> , ou1.name <http://ou1.name> as Parent from organisationunit ou
INNER JOIN organisationunit ou1 on ou.parentid = ou1.organisationunitid
order by ou.hierarchylevel, ou.name <http://ou.name> ;
4. Execute that sql view, dump it into CSV or Excel, and scan through to verify that all organisation units in the database have the correct parent
you can obviously also run the same sql script against the database itself
Best regards
Calle
On 30 January 2018 at 10:21, Knut Staring <knutst@xxxxxxxxx <mailto:knutst@xxxxxxxxx> > wrote:
Hi Bernard,
Sorry, I'm very busy with a series of meetings this week, and also not in the best position to resolve this, so hoping for others on the list to step up. Thanks for the detailed explanation of your issue, my guess it is likely just some small thing with your database. You could perhaps also try to take a look directly at your organsationunit table in the db and scan for any anomalies such as 10 digit UIDs or null values (can also be done through the DHIS2 GUI with an SQL View (under Data Administration).
Knut
On Tue, Jan 30, 2018 at 9:10 AM, Bernard Sadaka (IM Advisor) <lib.ima@xxxxxxxxxx <mailto:lib.ima@xxxxxxxxxx> > wrote:
Hello Again Knut,
Any news about this issue?
Should I open a ticket for it in Jira? The challenge is I don’t know how to replicate this bug.
Here is what happening with my org units:
As you can see bellow, all the org units are there duplicated but in a scrambled order and not under their respective parent. Add to that when I click on one of the values that are supposed to show the underlying org units only of the copies will expand and show that.
Is this front end related? Backend? Database related?
Here is my org unit structure:
1. Lebanon
a. Organisation A
i. Base 1
1. PHCC 1
2. PHCC 2
3. PHCC 3
ii. Base 2
1. PHCC 4
2. PHCC 5
3. PHCC 6
4. PHCC 7
b. Test Org A
i. Test Base 1
1. Test PHCC 1
2. Test PHCC 2
3. Test PHCC 3
ii. Test Base 2
1. Test PHCC 4
2. Test PHCC 5
3. Test PHCC 6
4. Test PHCC 7
5. Test PHCC 8
In some places on my DHIS2 it shows correctly, in other places it shows as per the bellow (in DHIS2 sections such as the “pivot tables” and the “data output and analytics organization units” under new/edit user section) (the pivot tables keep trying to load as mentioned before) :
1. Base 1
1. PHCC 1
2. PHCC 2
3. PHCC 3
2. PHCC 1
3. PHCC 4
4. PHCC 2
5. PHCC 3
6. PHCC 5
7. PHCC 6
8. Lebanon
a. Organisation A
i. Base 1
ii. Base 2
1. PHCC 4
2. PHCC 5
3. PHCC 6
4. PHCC 7
b. Test Org A
i. Test Base 1
1. Test PHCC 1
2. Test PHCC 2
3. Test PHCC 3
ii. Test Base 2
1. Test PHCC 4
2. Test PHCC 5
3. Test PHCC 6
4. Test PHCC 7
5. Test PHCC 8
9. Organisation A
10. Base 2
11. PHCC 7
12. Test Base 1
13. Test PHCC 1
14. Test PHCC 4
15. Test PHCC 2
16. Test PHCC 5
17. Test PHCC 6
18. Test PHCC 7
19. Test Org A
20. Test Base 2
Your help is appreciated.
All the best,
Bernard
Bernard Sadaka
Information Management Advisor
Première Urgence - Aide Médicale Internationale
Nehmeh Building, Sanine Street, Chiyah, 3rd Floor
Ain el Remmaneh, Beirut, Lebanon
E-mail: <mailto:lib.ima@xxxxxxxxxx> lib.ima@xxxxxxxxxx
Cell: +961 71 004 881 <tel:+961%2071%20004%20881> (208)
Skype: imapuami
Website: <https://www.pu-ami.org/> https://www.pu-ami.org
From: Bernard Sadaka (IM Advisor) [mailto:lib.ima@xxxxxxxxxx <mailto:lib.ima@xxxxxxxxxx> ]
Sent: Monday, January 29, 2018 2:29 PM
To: 'Knut Staring' <knutst@xxxxxxxxx <mailto:knutst@xxxxxxxxx> >
Cc: 'DHIS 2 Users list' <dhis2-users@xxxxxxxxxxxxxxxxxxx <mailto:dhis2-users@xxxxxxxxxxxxxxxxxxx> >; 'DHIS 2 developers' <dhis2-devs@xxxxxxxxxxxxxxxxxxx <mailto:dhis2-devs@xxxxxxxxxxxxxxxxxxx> >
Subject: RE: [Dhis2-users] Organisation Units repetitive structure
Thank you Knut,
The console error while at the pivot table and viewing the org units is “Cannot read property ‘internalId’ of undefined ” as per the bellow screenshot:
My setup is Tomcat+ postgres+ Ubuntu 16.04.3LTS+ Certbot (for SSL)+nginx (for reverse proxy)
As for the catalina.out, what should I be looking exactly for in there? Because when I go to the pivot table section while monitoring catalina.out there’s no exception thrown/shown using “tail –f catalina.out” (even after cleaning the browser cache)
Thank you in advance for your invaluable help.
Looking forward to hearing from you.
All the best,
Bernard
Bernard Sadaka
Information Management Advisor
Première Urgence - Aide Médicale Internationale
Nehmeh Building, Sanine Street, Chiyah, 3rd Floor
Ain el Remmaneh, Beirut, Lebanon
E-mail: <mailto:lib.ima@xxxxxxxxxx> lib.ima@xxxxxxxxxx
Cell: +961 71 004 881 <tel:+961%2071%20004%20881> (208)
Skype: imapuami
Website: <https://www.pu-ami.org/> https://www.pu-ami.org
From: Knut Staring [mailto:knutst@xxxxxxxxx]
Sent: Monday, January 29, 2018 1:04 PM
To: Bernard Sadaka (IM Advisor) <lib.ima@xxxxxxxxxx <mailto:lib.ima@xxxxxxxxxx> >
Cc: DHIS 2 Users list <dhis2-users@xxxxxxxxxxxxxxxxxxx <mailto:dhis2-users@xxxxxxxxxxxxxxxxxxx> >; DHIS 2 developers <dhis2-devs@xxxxxxxxxxxxxxxxxxx <mailto:dhis2-devs@xxxxxxxxxxxxxxxxxxx> >
Subject: Re: [Dhis2-users] Organisation Units repetitive structure
Hi Bernard,
In order to elucidate what is going on, the next places to check are the browser console and the server log.
1) In Chrome, click on Ctrl+Shit+I to open the console window and look for error messages in RED.
2) For the server, look for catalina.out in the logs folder (What is your setup? Tomcat or DHIS Live?. Operating system?)
Regards,
Knut
On Mon, Jan 29, 2018 at 11:47 AM, Bernard Sadaka (IM Advisor) <lib.ima@xxxxxxxxxx <mailto:lib.ima@xxxxxxxxxx> > wrote:
Hello All,
I’m sending this message to seek your help in solving a problem with repetitive organization unit structure in the pivot tables section as well as user management and others:
* The same org units are showing under their respective org unit and alone multiple times.
* The org units in pivot tables keep trying to load each of their data without finishing (attached/bellow a screenshot)
I tried but failed to find a similar bug in the JIRA.
I tried to perform Maintenance, browser cache cleaner, login using incognito browsing… nothing worked.
Is there a script or database queries I can run to fix this?
All the best,
Bernard
Bernard Sadaka
Information Management Advisor
Première Urgence - Aide Médicale Internationale
Nehmeh Building, Sanine Street, Chiyah, 3rd Floor
Ain el Remmaneh, Beirut, Lebanon
E-mail: <mailto:lib.ima@xxxxxxxxxx> lib.ima@xxxxxxxxxx
Cell: +961 71 004 881 <tel:+961%2071%20004%20881> (208)
Skype: imapuami
Website: <https://www.pu-ami.org/> https://www.pu-ami.org
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Knut Staring
Department of Information, Evidence and Research
World Health Organization, Geneva, Switzerland
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Knut Staring
Department of Information, Evidence and Research
World Health Organization, Geneva, Switzerland
Office: +41 22 791 3683 <tel:+41%2022%20791%2036%2083> Mob1: +33 6 4434 2931 <tel:+33%206%2044%2034%2029%2031> Mob2: +47 9188 0522
Skype: knutstar
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