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[Bug 1414888] [NEW] user input devices

 

Public bug reported:

THIS BUG RENDERS UBUNTU PRACTICALLY IMPOSSIBLE TO USE:
The touchscreen digitizer of various ASUS laptops is malfunctioning in Ubuntu but not Windows. What this person is saying is exactly the same as what's going on with my laptop: http://ubuntuforums.org/showthread.php?t=2249279 -- Same device. Atmel maXTouch Digitizer. It makes it so that no mice are able to move until you disable the digitizer.

This is just a big pain in the ass:
Ubuntu system settings only lets me control the speed of the laptop's internal mouse, but not the usb mouse. Plus, it doesn't even work that well for the internal mouse speed control. Plus, when I issue the obscure linux commands which fix the speed of the mouse it only works until I restart the computer, then I have to try to figure out the intricacies of the ubuntu startup process and bash scripting in order to get the mouse working properly. Ridiculous.

In addition:
Why is it so hard to tell you what's broken in ubuntu? I can understand if you don't want to listen to grumpy people, but at least make it easy to submit the information so that you can process it and see what everyone says is broken. Firefox makes it suuuuper easy with their "Submit Feedback" selection in "Help" on the menu bar, and I think Ubuntu should follow suit. Also, your help site is pointless. That advice doesn't actually solve the problems described here. StackExchange has much better advice, but it's always stuff that only temporarily fixes the problems, like using xinput to disable or change speed of input devices. Making it annoying to contact you is what you're doing right now, probably to save yourselves from hearing from lots of grumpy people. My suggestion: Stop being a wuss and fix things.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: ubuntu-docs 14.04.4
ProcVersionSignature: Ubuntu 3.13.0-44.73-generic 3.13.11-ckt12
Uname: Linux 3.13.0-44-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
CurrentDesktop: Unity
Date: Mon Jan 26 21:57:38 2015
InstallationDate: Installed on 2015-01-27 (0 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=en_US
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: ubuntu-docs
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: ubuntu-docs (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug trusty

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https://bugs.launchpad.net/bugs/1414888

Title:
  user input devices

Status in ubuntu-docs package in Ubuntu:
  New

Bug description:
  THIS BUG RENDERS UBUNTU PRACTICALLY IMPOSSIBLE TO USE:
  The touchscreen digitizer of various ASUS laptops is malfunctioning in Ubuntu but not Windows. What this person is saying is exactly the same as what's going on with my laptop: http://ubuntuforums.org/showthread.php?t=2249279 -- Same device. Atmel maXTouch Digitizer. It makes it so that no mice are able to move until you disable the digitizer.

  This is just a big pain in the ass:
  Ubuntu system settings only lets me control the speed of the laptop's internal mouse, but not the usb mouse. Plus, it doesn't even work that well for the internal mouse speed control. Plus, when I issue the obscure linux commands which fix the speed of the mouse it only works until I restart the computer, then I have to try to figure out the intricacies of the ubuntu startup process and bash scripting in order to get the mouse working properly. Ridiculous.

  In addition:
  Why is it so hard to tell you what's broken in ubuntu? I can understand if you don't want to listen to grumpy people, but at least make it easy to submit the information so that you can process it and see what everyone says is broken. Firefox makes it suuuuper easy with their "Submit Feedback" selection in "Help" on the menu bar, and I think Ubuntu should follow suit. Also, your help site is pointless. That advice doesn't actually solve the problems described here. StackExchange has much better advice, but it's always stuff that only temporarily fixes the problems, like using xinput to disable or change speed of input devices. Making it annoying to contact you is what you're doing right now, probably to save yourselves from hearing from lots of grumpy people. My suggestion: Stop being a wuss and fix things.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: ubuntu-docs 14.04.4
  ProcVersionSignature: Ubuntu 3.13.0-44.73-generic 3.13.11-ckt12
  Uname: Linux 3.13.0-44-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Mon Jan 26 21:57:38 2015
  InstallationDate: Installed on 2015-01-27 (0 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  PackageArchitecture: all
  ProcEnviron:
   LANGUAGE=en_US
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: ubuntu-docs
  UpgradeStatus: No upgrade log present (probably fresh install)

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