documentation-packages team mailing list archive

[Gunnar Hjalmarsson <1452382@xxxxxxxxxxxxxxxxxx>]

** Package changed: ubuntu-docs (Ubuntu) => ubuntu-website

-- 
You received this bug notification because you are a member of
Documentation Packages, which is subscribed to ubuntu-docs in Ubuntu.
https://bugs.launchpad.net/bugs/1452382

Title:
  Unsubscribe button issues (Marketo emails)

Status in The ubuntu.com website project:
  New

Bug description:
  Hi,

  I had a few conversations with Marketo regarding the unsubscribe button. 
  The reason is a number of anonymous leads created by filling out 'unsubscribe form'

  https://pages.ubuntu.com/lp/canonical2/UnsubscribePage.html?mkt_unsubscribe=1&mkt_tok=3RkMMJWWfF9wsRomrfCcI63Em2iQPJWpsrB0B%2FDC18kX3RUtIrqeflL6iuNDGZQ7fbSdAAwfHZliwQAK

  They pretty much confirmed that it has to do with disabled Java
  script.

  There is 71 people so far that unsubscribed through April, who's email
  addresses aren't tracked.

  Possible solutions:
  - can we do any additional coding to this form, to prevent this from happening? 
  - Add unsubscribe button as a token at the bottom of the email rather then request to fill out the form 

  Can we have a chat about this?

  Thanks 
  Petra

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu-website/+bug/1452382/+subscriptions