documentation-packages team mailing list archive

[Petra Puchelova <petra.puchelova@xxxxxxxxxxxxx>]

Public bug reported:

Hi,

I had a few conversations with Marketo regarding the unsubscribe button. 
The reason is a number of anonymous leads created by filling out 'unsubscribe form'

https://pages.ubuntu.com/lp/canonical2/UnsubscribePage.html?mkt_unsubscribe=1&mkt_tok=3RkMMJWWfF9wsRomrfCcI63Em2iQPJWpsrB0B%2FDC18kX3RUtIrqeflL6iuNDGZQ7fbSdAAwfHZliwQAK

They pretty much confirmed that it has to do with disabled Java script.

There is 71 people so far that unsubscribed through April, who's email
addresses aren't tracked.

Possible solutions:
- can we do any additional coding to this form, to prevent this from happening? 
- Add unsubscribe button as a token at the bottom of the email rather then request to fill out the form 

Can we have a chat about this?

Thanks 
Petra

** Affects: ubuntu-docs (Ubuntu)
     Importance: Undecided
         Status: New

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https://bugs.launchpad.net/bugs/1452382

Title:
  Unsubscribe button issues (Marketo emails)

Status in ubuntu-docs package in Ubuntu:
  New

Bug description:
  Hi,

  I had a few conversations with Marketo regarding the unsubscribe button. 
  The reason is a number of anonymous leads created by filling out 'unsubscribe form'

  https://pages.ubuntu.com/lp/canonical2/UnsubscribePage.html?mkt_unsubscribe=1&mkt_tok=3RkMMJWWfF9wsRomrfCcI63Em2iQPJWpsrB0B%2FDC18kX3RUtIrqeflL6iuNDGZQ7fbSdAAwfHZliwQAK

  They pretty much confirmed that it has to do with disabled Java
  script.

  There is 71 people so far that unsubscribed through April, who's email
  addresses aren't tracked.

  Possible solutions:
  - can we do any additional coding to this form, to prevent this from happening? 
  - Add unsubscribe button as a token at the bottom of the email rather then request to fill out the form 

  Can we have a chat about this?

  Thanks 
  Petra

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