documentation-packages team mailing list archive

[JerryFu <1644121@xxxxxxxxxxxxxxxxxx>]

Public bug reported:

[Description of the Problem]
When using "lpr" to print a PDF file which size is more than 70KB to the Ricoh SP C320,
the job will be canceled and a blank paper is printed by the printer.

[How reproducible]
100%

[Environment for reproduce]
OS: Ubuntu 14.04
Package: cups 1.7.2-0ubuntu1.2
ProcVersionSignature: Ubuntu 3.13.0-45.74-generic 3.13.11-ckt13
Uname: Linux 3.13.0-45-generic i686

[Supplements]
1.When using "lpr" to print a PDF file which size is less than 70KB to the same printer,
the printer will complete the job normally and no error occurs.

2.When using Document Viewer(Evince) to print the same PDF file to the same printer,
the printer will complete the job normally and no error occurs.

3.When using "lpr" to print the same PDF file to HP Color LaserJet 5550 printer,
the same problem occurs.

[Attach]
I attached a compressed package "Use for Reproduce.zip". The following PDF files in it.
The "Problem_occurs.pdf" could not be printed using "lpr".
The "No_Problem.pdf" could be printed normally using "lpr".

** Affects: ubuntu-docs (Ubuntu)
     Importance: Undecided
         Status: New

** Attachment added: "Use for Reproduce.zip"
   https://bugs.launchpad.net/bugs/1644121/+attachment/4781914/+files/Use%20for%20Reproduce.zip

-- 
You received this bug notification because you are a member of
Documentation Packages, which is subscribed to ubuntu-docs in Ubuntu.
https://bugs.launchpad.net/bugs/1644121

Title:
  Ubuntu14.04 does not print PDF files with 'lpr'

Status in ubuntu-docs package in Ubuntu:
  New

Bug description:
  [Description of the Problem]
  When using "lpr" to print a PDF file which size is more than 70KB to the Ricoh SP C320,
  the job will be canceled and a blank paper is printed by the printer.

  [How reproducible]
  100%

  [Environment for reproduce]
  OS: Ubuntu 14.04
  Package: cups 1.7.2-0ubuntu1.2
  ProcVersionSignature: Ubuntu 3.13.0-45.74-generic 3.13.11-ckt13
  Uname: Linux 3.13.0-45-generic i686

  [Supplements]
  1.When using "lpr" to print a PDF file which size is less than 70KB to the same printer,
  the printer will complete the job normally and no error occurs.

  2.When using Document Viewer(Evince) to print the same PDF file to the same printer,
  the printer will complete the job normally and no error occurs.

  3.When using "lpr" to print the same PDF file to HP Color LaserJet 5550 printer,
  the same problem occurs.

  [Attach]
  I attached a compressed package "Use for Reproduce.zip". The following PDF files in it.
  The "Problem_occurs.pdf" could not be printed using "lpr".
  The "No_Problem.pdf" could be printed normally using "lpr".

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/ubuntu-docs/+bug/1644121/+subscriptions