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[Bug 1792802] Re: HP G7 Laptop Display rotated without input.. cannot open the display settings to rotate back to horizontal


I am communicating from my W10 HP i7 laptop which is my main laptop
because we have one software program that must and only runs on Windows.
It is critical to our licensing/business.  The HP g7 laptop is a backup
running Ubuntu.  I would prefer to have all my office computer systems
on Ubuntu but I have one program that will only run on Windows.  I have
not tried it in a virtual machine yet.  That is next step for trying to
transition to Ubuntu completely.  I have 3 desktops and 1 laptop running
W10 and this laptop on W10 because of the one software program that I
need for business production.  I can't run it on the Ubuntu laptop.
There are major suppliers who run the specific software on virtual
machines but you must be a high volume user of the software to afford
their virtual systems running this sofware... so I am stuck with

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  HP G7 Laptop Display rotated without input.. cannot open the display
  settings to rotate back to horizontal

Status in ubuntu-docs package in Ubuntu:

Bug description:
  Ubuntu 18.04 upgrade from Ubuntu 16.04

  Absolutely frustrated.. 16.04 was working fine.  18.04 upgrade
  yesterday was fine till I logged in this AM.  Screen rotated to the
  right.  I have followed all the Desktop Guide Settings but the change
  the resolution or rotation when clicked on takes me back to Desktop
  Settings Displays and Screen.  It then requires that I click on
  Activities which when I do, it takes me back to the Activities
  overview..I type in Display and it takes me back to the list with
  Display and Screen.  I click on that and the same steps come up.  I
  never get a screen to restore the rotation.  I have found a screen at
  one point where I can change resolution but it does not have the
  ability to change the rotation.  EXTREMELY FRUSTRATED.  I have gone in
  circles for over a half hour.. or more..upgraded from 16.04 9-15-18.
  Turned off computer over night and when after booting up, screen
  automatically rotated clockwise and I am currently unable to restore
  to it's proper position.  This computer is a HP G7 AMD Chip 17.3"
  laptop.  Your pkgname instruction doesn't work in the terminal.  I am
  getting a very stiff neck having to hold my head sideways to access
  the computer..  I am so angry... I knew I should have remained on
  16.04.. how do I reverse the install without destroying apps and

  L R Bellmore Jr

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