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[Bug 1792802] [NEW] HP G7 Laptop Display rotated without input.. cannot open the display settings to rotate back to horizontal

 

Public bug reported:

Ubuntu 18.04 upgrade from Ubuntu 16.04

Absolutely frustrated.. 16.04 was working fine.  18.04 upgrade yesterday
was fine till I logged in this AM.  Screen rotated to the right.  I have
followed all the Desktop Guide Settings but the change the resolution or
rotation when clicked on takes me back to Desktop Settings Displays and
Screen.  It then requires that I click on Activities which when I do, it
takes me back to the Activities overview..I type in Display and it takes
me back to the list with Display and Screen.  I click on that and the
same steps come up.  I never get a screen to restore the rotation.  I
have found a screen at one point where I can change resolution but it
does not have the ability to change the rotation.  EXTREMELY FRUSTRATED.
I have gone in circles for over a half hour.. or more..upgraded from
16.04 9-15-18.  Turned off computer over night and when after booting
up, screen automatically rotated clockwise and I am currently unable to
restore to it's proper position.  This computer is a HP G7 AMD Chip
17.3" laptop.  Your pkgname instruction doesn't work in the terminal.  I
am getting a very stiff neck having to hold my head sideways to access
the computer..  I am so angry... I knew I should have remained on
16.04.. how do I reverse the install without destroying apps and data???

L R Bellmore Jr

** Affects: ubuntu-docs (Ubuntu)
     Importance: Undecided
         Status: New

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https://bugs.launchpad.net/bugs/1792802

Title:
  HP G7 Laptop Display rotated without input.. cannot open the display
  settings to rotate back to horizontal

Status in ubuntu-docs package in Ubuntu:
  New

Bug description:
  Ubuntu 18.04 upgrade from Ubuntu 16.04

  Absolutely frustrated.. 16.04 was working fine.  18.04 upgrade
  yesterday was fine till I logged in this AM.  Screen rotated to the
  right.  I have followed all the Desktop Guide Settings but the change
  the resolution or rotation when clicked on takes me back to Desktop
  Settings Displays and Screen.  It then requires that I click on
  Activities which when I do, it takes me back to the Activities
  overview..I type in Display and it takes me back to the list with
  Display and Screen.  I click on that and the same steps come up.  I
  never get a screen to restore the rotation.  I have found a screen at
  one point where I can change resolution but it does not have the
  ability to change the rotation.  EXTREMELY FRUSTRATED.  I have gone in
  circles for over a half hour.. or more..upgraded from 16.04 9-15-18.
  Turned off computer over night and when after booting up, screen
  automatically rotated clockwise and I am currently unable to restore
  to it's proper position.  This computer is a HP G7 AMD Chip 17.3"
  laptop.  Your pkgname instruction doesn't work in the terminal.  I am
  getting a very stiff neck having to hold my head sideways to access
  the computer..  I am so angry... I knew I should have remained on
  16.04.. how do I reverse the install without destroying apps and
  data???

  L R Bellmore Jr

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