documentation-packages team mailing list archive

[Gunnar Hjalmarsson <1792802@xxxxxxxxxxxxxxxxxx>]

Ok, if you say so. But it's still not a desktop guide bug.

I changed it to a generic Ubuntu bug, without specifying the package.
Maybe someone knows which would be the proper package for it.

One reason for seeking help would be to get help with just that, i.e.
identifying the package which is the culprit.

** Package changed: ubuntu-docs (Ubuntu) => ubuntu

** Changed in: ubuntu
       Status: Invalid => New

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https://bugs.launchpad.net/bugs/1792802

Title:
  HP G7 Laptop Display rotated without input.. cannot open the display
  settings to rotate back to horizontal

Status in Ubuntu:
  New

Bug description:
  Ubuntu 18.04 upgrade from Ubuntu 16.04

  Absolutely frustrated.. 16.04 was working fine.  18.04 upgrade
  yesterday was fine till I logged in this AM.  Screen rotated to the
  right.  I have followed all the Desktop Guide Settings but the change
  the resolution or rotation when clicked on takes me back to Desktop
  Settings Displays and Screen.  It then requires that I click on
  Activities which when I do, it takes me back to the Activities
  overview..I type in Display and it takes me back to the list with
  Display and Screen.  I click on that and the same steps come up.  I
  never get a screen to restore the rotation.  I have found a screen at
  one point where I can change resolution but it does not have the
  ability to change the rotation.  EXTREMELY FRUSTRATED.  I have gone in
  circles for over a half hour.. or more..upgraded from 16.04 9-15-18.
  Turned off computer over night and when after booting up, screen
  automatically rotated clockwise and I am currently unable to restore
  to it's proper position.  This computer is a HP G7 AMD Chip 17.3"
  laptop.  Your pkgname instruction doesn't work in the terminal.  I am
  getting a very stiff neck having to hold my head sideways to access
  the computer..  I am so angry... I knew I should have remained on
  16.04.. how do I reverse the install without destroying apps and
  data???

  L R Bellmore Jr

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