← Back to team overview

documentation-packages team mailing list archive

[Bug 1916953] Re: Printing does not work and documentation describing printer setup is incorrect

 

Good that you made it work. Not deleting the bug, though. :) Also minor
bugs may be dealt with, so I reported it upstream.

** Package changed: ubuntu-docs (Ubuntu) => gnome-user-docs (Ubuntu)

** Changed in: gnome-user-docs (Ubuntu)
   Importance: Undecided => Low

** Changed in: gnome-user-docs (Ubuntu)
       Status: New => Triaged

** Bug watch added: gitlab.gnome.org/GNOME/gnome-user-docs/-/issues #105
   https://gitlab.gnome.org/GNOME/gnome-user-docs/-/issues/105

** Also affects: gnome-user-docs via
   https://gitlab.gnome.org/GNOME/gnome-user-docs/-/issues/105
   Importance: Unknown
       Status: Unknown

** Summary changed:

- Printing does not work and documentation describing printer setup is incorrect
+ printing-setup: Unlock button no longer present

-- 
You received this bug notification because you are a member of
Documentation Packages, which is subscribed to ubuntu-docs in Ubuntu.
https://bugs.launchpad.net/bugs/1916953

Title:
  printing-setup: Unlock button no longer present

Status in Gnome Documentation:
  Unknown
Status in gnome-user-docs package in Ubuntu:
  Triaged

Bug description:
  On the following webpage:
  https://help.ubuntu.com/stable/ubuntu-help/printing-setup.html.en

  
  There are the following instructions:{

  If your printer was not set up automatically, you can add it in the
  printer settings:

      Open the Activities overview and start typing Printers.

      Click Printers.

      Press Unlock in the top right corner and type in your password
  when prompted.

      Press the Add… button.

      In the pop-up window, select your new printer and press Add.

  If your printer is not discovered automatically, but you know its network address, enter it into the text field at the bottom of the dialog and then press Add
      In the pop-up window, select your new printer and press Add.

  }

  However, there is no "Unlock" button to press, as the instructions
  indicate.

  
  Secondly, after Adding the Printer (despite not using any Unlock button) I have attempted to print my document, but the printer will not print the document.  It simply says "processing" and sits there indefinitely.

To manage notifications about this bug go to:
https://bugs.launchpad.net/gnome-user-docs/+bug/1916953/+subscriptions


References